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Important Messages

Important Messages

  • Scheduled System Maintenance
    Date: 24th May 2025
    Time: 01:00 AM to 02:00 AM (IST)

  • Scheduled Upgrade for Forex Prepaid Cards

    Services that will be affected during the downtime:

    DETAILS

    DATE

    TIME

    IMPACT

    Services unavailable during maintenance

    24-05-2025

    01:00 AM to 02:00 AM (IST)

    Cards loading through the customer portal and Instant reload will not work for HDFC Bank Forex prepaid cards.

    Services that will be available during the downtime:

    DETAILS

    DATE

    TIME

    IMPACT

    Services available during maintenance

    24-05-2025

    01:00 AM to 02:00 AM (IST)

    Customers can access HDFC Bank MobileBanking to load their Forex Prepaid Card during downtime. Loading will be processed on the next business day (T+1).

    Tap & Pay, Online transactions, POS & ATM withdrawal transactions will remain unaffected.

    For any queries, our customer service team is available at 18001600 / 18002600 within India or +912261606160 for overseas assistance.

    Click here to stay updated with our International toll-free numbers.

    We recommend planning your card transactions before the scheduled upgrade to minimize any inconvenience.

  • Scheduled System Maintenance
    Date: 23rd May 2025
    Time: 01:00 AM to 04:00 AM IST (3 Hours) 
    Impacted Services:

     Payment Instrument

     Impact

     HDFC Bank Debit, Credit, INR Prepaid & Netsafe cards

     All online transactions will be unavailable


    ​​​​​​​
    For enhanced banking experience HDFC Bank has scheduled system upgrades

  • Date & Time

    11th May’25:  05:00 AM to 07:00 AM (2 Hours)

    Scheduled Upgrade on

    Credit Cards

    Services Unavailable During Maintenance

    ·UPI transactions via RuPay credit cards, Online transactions via Credit Cards

    ·Select credit card services, such as card hot listing, will be unavailable across MobileBanking, NetBanking, MyCards, Eva, and WhatsApp.

  • Scheduled System Maintenance

    Date: 16th May 2025

    Time: 01:00 AM to 04:00 AM IST (3 Hours)

    Impacted Services:

    Payment Instrument

    Impact

     Debit, Credit, ForexPlus, INR Prepaid 
     & Netsafe card

     All Online Transactions – will be impacted 

  • Scheduled Upgrade for Forex Prepaid Cards

    DETAILS

    DATE

    TIME

    IMPACT

    Services unavailable during maintenance

    09-05-2025

    12:30 AM to 02:00 AM (IST)

    Card loading through customer portal and Instant reload will not work for HDFC Bank Forex prepaid cards.

    ATM, Tap & Pay, POS & ECOM will work for forex prepaid card services

    10-05-2025

    12:30 AM to 2:30 AM (IST)

    Customer Portal, Instant reload, ATM, Tap & Pay, POS & ECOM will not work for forex prepaid card services.

    2:30 AM to 3:30 AM (IST)

    Card loading through customer portal and Instant reload will not work for HDFC Bank Forex prepaid cards.

    ATM, Tap & Pay, POS & ECOM will work for forex prepaid card services.

    Services available during maintenance

    09-05-2025

    12:30 AM to 02:00 AM (IST)

    Customers can access HDFC Bank Mobile Banking to load their Forex Prepaid card during downtime. Loading will be processed on the next business day (T+1).

    10-05-2025

    12:30 AM to 3:30 AM (IST)

    For any queries, our customer service team is available at 18001600 / 18002600 within India or +912261606160 for overseas assistance.

    Click here to stay updated with our International toll-free numbers.

    We recommend planning your card transactions before the scheduled upgrade to minimize any inconvenience.


  • To enhance our banking experience, we are conducting essential system maintenance on: 

    10th May 2025, 02.30 am to 06.30 am (4 hours)

    Services Affected: 

    1. UPI transactions on: 

    - HDFC Bank Current/Savings Accounts 
    - RuPay Credit Cards 
    - HDFC Mobile Banking app and TPAPs supported by HDFC Bank for UPI services 

    2. Merchant UPI transactions via HDFC Bank

    We appreciate your understanding and cooperation as we work to enhance the efficiency of our services. 

    Thank you for your continued trust. 

    Warm regards, 
    HDFC Bank

  • Due to scheduled maintenance, HDFC Bank NetBanking For Business - MyBusiness Digital Banking will not be available between 11:00 PM and 11:59 PM on 24th April 2025.

  • Scheduled Downtime Alert for HDFC Bank UPI Services.

    To enhance our banking experience, we are conducting essential system maintenance on: 

    17th May 2025, 00.00 hrs to 01.30 hrs (90 mins)

    Services Affected: 

    1. UPI transactions on: 

    - HDFC Bank Current/Savings Accounts 
    - RuPay Credit Cards 
    - HDFC Mobile Banking app and TPAPs supported by HDFC Bank for UPI services 

    2. Merchant UPI transactions via HDFC Bank

    We appreciate your understanding and cooperation as we work to enhance the efficiency of our services. 

    Thank you for your continued trust. 

    Warm regards, 
    HDFC Bank

  • For enhanced banking experience, HDFC Bank is conducting essential system maintenance
    Scheduled Upgrade for Forex Prepaid Cards

    DETAILS

    DATE

    TIME

    IMPACT

    Services unavailable during maintenance

    18-04-2025

    01:00 AM to 04:00 AM (IST)

    Cards loading through the customer portal and Instant reload will not work for HDFC Bank Forex prepaid cards.

    Forex card online transactions where OTP is required will not work.

    Services available during maintenance

    Customers can access HDFC Bank Mobile Banking to load their Forex Prepaid card during downtime. Loading will be processed on the next business day (T+1).

    Tap & Pay, POS & ATM withdrawal transactions will remain unaffected.

    For any queries, our customer service team is available at 18001600 / 18002600 within India or +912261606160 for overseas assistance.

    Click here to stay updated with our International toll-free numbers.

    We recommend planning your card transactions before the scheduled upgrade to minimize any inconvenience.

  • Scheduled System Maintenance
    Date:     10th April 2025
    Time:     03:00 AM to 03:30 AM (30 mins)

    Impacted Services:

    Payment Instrument

    Impact

    INR and Forex Prepaid cards

    • ATM, Tap & Pay, POS & ECOM transactions will not work.

  • Scheduled System Maintenance
    Date: 11th April 2025
    Time: 01:00 AM to 04:00 AM IST (3 Hours)
    Impacted Services:

    Payment Instrument

    Impact

    Debit, Credit & Netsafe

    All Online Transactions – will be impacted

    Forex Prepaid Card

    Online transactions where OTP is required will not work

    INR Prepaid card

    E-commerce transactions will not work.



  • For enhanced banking experience, HDFC Bank is conducting essential system maintenance

    Scheduled Upgrade for Forex Prepaid Cards

    DETAILS

    DATE

    TIME

    IMPACT

    Services unavailable during maintenance

    10-04-2025

    03:00 AM to 05:00 AM (IST)

    Card loading through the customer portal and Instant reload will not work for HDFC Bank Forex prepaid cards, while other Forex prepaid card services will remain unaffected.

    11-04-2025

    18-04-2025

    01:00 AM to 04:00 AM (IST)

    Forex card online transactions where OTP is required will not work. Other forex card services will remain unaffected.

    Services available during maintenance

    10-04-2025

    03:00 AM to 05:00 AM (IST)

    Customers can access HDFC Bank Mobile Banking to load their Forex Prepaid card during downtime. Loading will be processed on the next business day (T+1).

    For any queries, our customer service team is available at 18001600 / 18002600 within India or +912261606160 for overseas assistance.

    Click here to stay updated with our International toll-free numbers.

    We recommend planning your card transactions before the scheduled upgrade to minimize any inconvenience.


  • Scheduled Downtime Alert for HDFC Bank UPI Services
     
    To enhance our banking experience, we are conducting essential system maintenance on:

    12th April 2025 from 02:30 AM to 06:30 AM (4 hours).
     
    Services Affected:

    1.    UPI transactions on:

    - HDFC Bank Current/Savings Accounts
    - RuPay Credit Cards
    - HDFC Bank Mobile Banking app and TPAPs supported by HDFC Bank

    2.    Merchant UPI transactions via HDFC Bank
     
    We appreciate your understanding and cooperation as we work to enhance the efficiency of our services.
     
    Thank you for your continued trust.

    Warm regards,
    HDFC Bank

  • Dear Customer,

    Due to annual closing, Branch Banking services will be unavailable on 1st April 2025.
    You can continue banking seamlessly via NetBanking, Mobile Banking, ATMs, and other digital channels.

    Thank you for your understanding.

  • Alert : Due to scheduled maintenance, HDFC Bank NetBanking For Business - MyBusiness Digital Banking will not be available between 12:00 AM and 1:00 AM on 21st March 2025.

  • For enhanced banking experience, HDFC Bank is conducting essential system maintenance

    Date & Time

    14th March 2025,  01:00 AM to 04:00 AM (3 hours)

    Scheduled Upgrade on

    Credit Cards

    Services Unavailable During Maintenance

    Domestic/International online transactions on Credit Cards



  • For enhanced banking experience, HDFC Bank is conducting essential system maintenance

    Date & Time

     9th March 2025,  05:00 AM to 07:30 AM (2.5 hours)

    Scheduled Upgrade on

     Credit Cards

    Services Unavailable During Maintenance

    ·UPI transactions via RuPay Credit Cards

    ·ATM transactions through Credit Cards

    ·Select Credit Card services such as Virtual Credit Card creation, PIN change, card hot listing etc.  will be unavailable across MobileBanking, NetBanking, MyCards, Eva and WhatsApp.



  •  For enhanced banking experience, HDFC Bank is conducting essential system maintenance

     Scheduled Upgrade for INR & Forex Prepaid Cards

     DETAILS

    DATE

    TIME

    IMPACT

     Services   unavailable   during   maintenance

    08-03-2025

    01:00 AM to 03:00 AM (IST)

    E-commerce transactions on HDFC Bank Forex Prepaid card will not work. Other prepaid card services will remain unaffected.

     For any queries, our customer service team is available at 18001600 / 18002600 within India or +912261606160   for overseas assistance.

     Click here to stay updated with our International toll-free numbers.

     We recommend planning your card transactions before the scheduled upgrade to minimize any   inconvenience.



  •  For enhanced banking experience, HDFC Bank is conducting  an essential system maintenance

     Date & Time

     8th March 2025,  01:00 AM to 03:00 AM (2 hours)

     Scheduled Upgrade on

     Debit, Credit, Prepaid and Netsafe cards

     Services Unavailable During   Maintenance

    • Online transactions on Debit/Credit Cards, Prepaid & Netsafe Cards will be unavailable.


  • For enhanced banking experience, HDFC Bank is conducting essential system maintenance

    Scheduled Upgrade for INR & Forex Prepaid Cards

    DETAILS

    DATE

    TIME

    IMPACT

    Services
    unavailable
    during
    maintenance

    04-03-2025

    03:00 AM
    to 07:00 AM
     (IST)

    Card loading will not work for HDFC Bank
    Forex prepaid cards, while other
    Forex prepaid card services
    will remain unaffected.

    05-03-2025

    10:00 PM
    to 11:00 PM
    (IST)

    Customer portal services/ Instant Reload
    will not be working for HDFC Bank
    Forex prepaid card. ATM, POS & Ecom
    transactions will remain unaffected.

    Services
    available
    during
    maintenance

    04-03-2025

    03:00 AM
    to 07:00 AM
     (IST)

    Customers can access HDFC Bank
    NetBanking  and MobileBanking to
    load their Forex Prepaid card
    during downtime. Loading will be
    processed on the next business day (T+1).

    05-03-2025

    10:00 PM
    to 11:00 PM
    (IST)

    For any queries, our customer service team is available at 18001600 / 18002600
    within India or +912261606160 for overseas assistance.

    Click here to stay updated with our International toll-free numbers.

    We recommend planning your card transactions before the scheduled
    upgrade to minimize any inconvenience.

  • Scheduled System Maintenance

    Date: 27th February 2025

    Time: 03:00 AM to 03:30 AM (30 mins)

    Impacted Services:


    Payment Instrument    		Impact

    INR and Forex Prepaid cards

    		ATM, POS & ECOM transactions 


  • For enhanced banking experience, HDFC Bank is conducting  an essential system maintenance

    Date & Time

    22nd February 2025,  01:00 AM to 04:00 AM (3 hours)

    Scheduled Upgrade on

    Debit, Credit, Prepaid Cards

    Services Unavailable During Maintenance

    • Online transactions on Debit, Credit and Prepaid cards will be unavailable.

  • Scheduled Downtime Alert for HDFC Bank UPI Services
     
    To enhance our banking experience, we are conducting essential system maintenance on:

    22nd February 2025 from 02:30 AM to 07:00 AM (4.5 hours) .
     
    Services Affected:

    1.    UPI transactions on:

    - HDFC Bank Current/Savings Accounts
    - RuPay Credit Cards
    - HDFC Mobile Banking app and TPAPs supported by HDFC Bank for UPI

    2.    Merchant UPI transactions via HDFC Bank
     
    We appreciate your understanding and cooperation as we work to enhance the efficiency of our services.
     
    Thank you for your continued trust.
     
    Warm regards,
    HDFC Bank

  •  For enhanced banking experience, HDFC Bank has scheduled system upgrades.

     Date & Time

    12th February 2025,  01:00 AM to 04:00 AM (3 hours)

     Scheduled Upgrade on

    Debit, Credit, Prepaid Cards

     Services Unavailable During   Maintenance

    ·Online transactions on Debit, Credit, Prepaid cards will be unavailable.



  • For enhanced banking experience, HDFC Bank is conducting essential system maintenance

    Scheduled Upgrade for INR & Forex Prepaid Cards

    Date & Time

    9th Feb’25: 02:00 AM to 02.30 AM (IST) & 09:30 AM to 02.30 PM (IST)

    12th Feb’25: 01:00 AM to 04:00 AM (IST)

    14th Feb’25: 00:30 AM to 02:00 AM (IST)

    Services unavailable

    09/02/25

    02:00 AM to 02:30 AM (IST)

    SMS and OTP services will not work for HDFC Bank Forex and INR prepaid card

    09.30 AM to 02:30 PM (IST)

    HDFC Bank Forex card loading will not be working. Other prepaid card services will remain unaffected.

    Services available

    09/02/25

    09:30 AM to 02:30 PM (IST)

    Customers can access HDFC Bank NetBanking and MobileBanking to load Forex Prepaid card during the downtime. The reload will be processed the next business day (T+1).

    Services unavailable

    12/02/25

    01:00 AM to 04:00 AM (IST)

    E-commerce transactions on HDFC Bank Forex & INR Prepaid card will not work. Other prepaid card services will remain unaffected.

    14/02/25

    00:30 AM to 02:00 AM (IST)

    Customer portal, ATM, POS and E-commerce will not be working for HDFC Bank Forex and INR prepaid card

    Services available

    14/02/25

    00:30 AM to 02:00 AM (IST)

    Customers can access HDFC Bank NetBanking and MobileBanking to load Forex Prepaid card during the downtime. The reload will be processed the next business day (T+1).

    For any queries, our customer service team is available at 18001600 / 18002600 within India or +912261606160 for overseas assistance.

    We recommend planning your card transactions before the scheduled upgrade to minimize any inconvenience.




  •  For enhanced banking experience, HDFC Bank is conducting essential system maintenance

     Date & Time

     09th February 2025,  12:30 AM to 02:30 AM (2 hours)

     Scheduled Upgrade on

     Debit, Credit, Prepaid, Netsafe Cards

     Services Unavailable During   Maintenance

    • Online transactions on Rupay Debit, Credit, Prepaid cards will be unavailable
    • Netsafe card creation using credit card will be unavailable.


  •  For enhanced banking experience, HDFC Bank has scheduled system upgrades.

     Date & Time

     05th February 2025,  12:30 AM to 02:30 AM (2 hours)

     Scheduled Upgrade on

     Debit, Credit, Netsafe Cards

     Services Unavailable During Maintenance

    • Online transactions on Rupay Debit, Credit cards will be unavailable
    • Netsafe card creation using credit card will be unavailable.

  • Dear Customer,

    To enhance your Banking experience, we are conducting essential system maintenance from 24-Jan-2025 10:00 pm IST to 25-Jan-2025 5:00 pm IST

    It's important to note that during this period, ChatBanking on WhatsApp , SMS Banking and PhoneBanking IVR will be unavailable (PhoneBanking Agent services will be operational during this time)

    You may still carry out your banking transactions during this period via:

    1. HDFC Bank NetBanking
    2. HDFC Bank MobileBanking
    3. PayZapp
    4. MyCards

    We appreciate your understanding and cooperation as we work to enhance the efficiency of our services.

    Thank you for your continued trust in our services.

  • Scheduled Downtime Alert for HDFC Bank UPI Services
     
    To enhance our banking experience, we are conducting essential system maintenance on the following dates:

    a) 08th February 2025 from 12:00 AM to 03:00 AM IST (3 hours).
     
    Services Affected:

    1.    UPI transactions on:

    - HDFC Bank Current/Savings Accounts
    - RuPay Credit Cards
    - HDFC Mobile Banking app and TPAPs supported by HDFC Bank for UPI

    2.    Merchant UPI transactions via HDFC Bank
     
    We appreciate your understanding and cooperation as we work to enhance the efficiency of our services.
     
    Thank you for your continued trust.
     
    Warm regards,
    HDFC Bank

  • For enhanced banking experience HDFC Bank has scheduled system upgrades

    Date & Time

    19th January’25:  05:00 AM to 07:30 AM (2 .5 hours)

    Scheduled Upgrade on

    Credit Cards

    Services Unavailable During Maintenance

    • UPI transactions via RuPay credit cards
    • Select credit card services such as PIN change, card hot listing etc  will be unavailable across Mobile banking, Net Banking, MyCards , Eva and WhatsApp.
    • Services like Real Time Payments/Casa service Inquiry, ATM transactions, Virtual Card Creation, Instacard, BBPS-Bill Desk and PowerApps like – COE/COM, LCM, Sales Force will be unavailable


  • For enhanced banking experience, HDFC Bank is conducting essential system maintenance

    Date & Time

    17th January 2025, 2:00 AM to 5:00 AM IST (3 hours)

    Scheduled Upgrade for

    Forex Prepaid Cards

    Services unavailable during maintenance

    Forex card reloading will not happen via Prepaid card NetBanking and Instant reload portal.

    Services available during maintenance

    Customer can access HDFC NetBanking and MobileBanking to Reload Forex cards. The reload will be processed the next business day (T+1).

    For any queries, our customer service team is available at 18001600 / 18002600 within India or +912261606160 for overseas assistance.

    We recommend planning your card transactions before the scheduled upgrade to minimize any inconvenience.

  • We are updating Institutional Savings/Current accounts' features with Overdrafts/Limits.

    Effective Date: 15th February 2025
    Changes:

      - Existing customers with Overdrafts/Limits will be moved to a new account variant.
      - Debit Cards: Debit Cards will not be issued in the new variant. Existing Debit Cards issued to these accounts will be blocked on 14th February 2025.


    For details on features and charges in the new variant, click Savings / Current Account.

    If you have any queries, please contact your Branch/Relationship Manager.

  • Alert : Due to scheduled maintenance, HDFC Bank MyBusiness Digital Banking will not be available between 2.30 AM and 6.30 AM on 11th January 2025.

  • Scheduled System Maintenance

    Date: 27th February 2025

    Time: 03:00 AM to 03:30 AM ( 30min )

    Impacted Services:

     Payment Instrument

     Impact

    INR and Forex Prepaid cards

    ATM, POS & ECOM transactions



  • Scheduled Downtime Alert: HDFC Bank UPI Services


       Date & Time:
       🗓️ 10th December 2024
       ⏰ 12:00 AM IST to 02:00 AM IST (120 Minutes)


       Services Unavailable:

         All UPI transactions on:
           - HDFC Current/Savings Accounts
           - RuPay Credit Cards

         UPI services via (HDFC UPI handle):
           - HDFC Mobile Banking App
            - Shriram Finance
            - Mobikwik

        Merchant UPI transactions (HDFC Bank-acquired merchants).


          We apologize for the inconvenience as we work to improve our services. Thank you for your understanding!

  • For enhanced banking experience HDFC Bank has scheduled system upgrades

    Date & Time

    4th Dec’24: 05:00 AM IST to 07:30 AM IST (2.5 Hours) 

    Scheduled Upgrade on

    Credit Cards

    Services Unavailable During Maintenance

    • UPI transactions via RuPay credit cards
    • Select credit card services such as PIN change, card hot listing etc will be unavailable across Mobile banking, Net Banking, MyCards , Eva and Whatsapp, CBCI and Adobe

  • Should you have any queries, our customer service team is available at 18001600 / 18002600 within India or +912261606160 for overseas assistance.

    We encourage you to plan your card transactions before the scheduled upgrade to minimise inconvenience.



    • Scheduled Downtime Alert for HDFC Bank UPI Services for November 2024

      To enhance your banking experience, we are undergoing essential system maintenance on the following dates:

      1) 05th November 2024 from 12:00 AM IST to 02:00 AM IST (2 hours).

      2) 23rd November 2024 from 12:00 AM IST to 03:00 AM IST (3 hours).

      For customers, it’s important to note that during this period, following services will be unavailable:

      -       Financial and non-financial UPI transactions on HDFC Bank Current & Savings account and RuPay Credit Card.

      - Financial and non-financial UPI transactions on HDFC MobileBanking app, Gpay, WhatsApp Pay, Paytm, Shriram Finance, Mobikwik and Kredit.Pe for all bank account holders using HDFC Bank UPI handle.

      It is important to note that all UPI transactions will be unavailable for merchants acquired by HDFC Bank.

      We appreciate your understanding and cooperation as we work to enhance the efficiency of our services.

      Thank you for your continued trust in our services.

      Warm regards,
      HDFC Bank

    • Revision in Fee and Service Charge for Government Savings & Current Account, Pension Savings Account, Beneficiary Savings Account, Saksham Current Account
      For details, Click here

    • Service Downtime Alert
       
      Select Credit Card services, including UPI for RuPay Cards, will be unavailable across our digital platforms on October 24th from 6:00 AM to 7:30 AM IST (90 Mins.)
      We regret any inconvenience caused.

    • Scheduled Downtime Alert for HDFC Bank UPI Services on 5th November 2024

      To enhance your banking experience, we are undergoing an essential system maintenance on 5th November 2024 from 00:00 AM IST to 02:00 AM IST (2 hours).

      During this period, please note the following:

      - Financial and non-financial transactions for HDFC Bank Current & Savings Account (CASA) holders will be unavailable on UPI.

      - Financial and non-financial transactions for HDFC Bank Rupay Credit Card on UPI will be unavailable.

      - Financial and non-financial transactions on the HDFC Mobile Banking app, Gpay, WhatsApp Pay, Paytm, Shriram Finance, Mobikwik and Kredit.Pe will be unavailable for all users having HDFC Bank UPI handle.

      We appreciate your understanding and cooperation as we work to improve the efficiency of our services.

      Thank you for your continued trust in our services.

      Warm regards,
      HDFC Bank

    • Revision in Current Account Fees and Service Charges
      For details, please click here

    • Revision in Fee and Service Charge for Startup Current Account effective 1st November 2024
      For details, click here

    • Revision in Fees and Service Charges for Institutional Savings & Current Account variants effective 1st November 2024
      For details, click here

    • Scheduled System Maintenance
      Date: 23rd August 2024
      Time: 06:00 AM to 08:00 AM ( 2 Hours )

      Impacted Services:

       Payment Instrument
       Impact
       RuPay UPI Credit Cards All UPI Transactions


    • Scheduled System Maintenance
      Dear Customer, due to scheduled system maintenance, Reward Points redemption inside Netbanking and SmartBuy will be impacted between 12 AM to 5 AM on 9th Aug’24.

    • Scheduled Downtime Alert for HDFC Bank UPI Services on 10th August 2024

      To enhance our banking experience, we will be conducting essential system maintenance on 10th August 2024 from 02:30 AM IST to 05:30 AM IST (180 minutes).

      During this period, please note the following:

      -       Financial and non-financial transactions for HDFC Bank Current & Savings Account (CASA) holders will be unavailable.

      - Financial and non-financial transactions on HDFC Bank Mobile Banking app, Gpay, WhatsApp Pay, PayTM, Shriram Finance and Mobikwik linked to HDFC Bank account will be unavailable.

      We appreciate your understanding and cooperation as we work to improve the efficiency of our services.

      Thank you for your continued trust in our services.


      Warm Regards,
      HDFC Bank

    • We are updating the features of Institutional Savings/Current accounts having Overdrafts/Limits.

      Effective Date: 1st September 2024

      Changes:
        - Existing customers with Overdrafts/Limits will be moved to a new account variant.
        - Debit Cards: Debit Cards will not be issued in the new variant. Existing Debit Cards issued in these accounts will be blocked from 31st August 2024.

      For details on features and charges in the new variant, click Savings / Current Account.

      If you have any queries, please contact your Branch/Relationship Manager.

    • Scheduled Downtime Alert for HDFC Bank UPI Services on 04th August 2024


      To enhance your banking experience, we will be conducting essential system maintenance on 04th August 2024 from 12:00 AM IST to 03:00 AM IST (180 minutes).

      During this period, please note the following:

      - Financial and non-financial transactions for HDFC Bank Current & Savings Account (CASA) holders will be unavailable

      - Financial and non-financial transactions on the HDFC Bank Mobile Banking app, Gpay, WhatsApp Pay, and PayTM, Shriram Finance and Mobikwik will be unavailable for all HDFC Bank account holders.

      - POS merchants for UPI txns : No transaction would be accessible during the downtime

      - Offline merchants for UPI txns: No transaction would be accessible during the downtime

      - Online merchants for UPI txns: No transaction would be accessible during the downtime

      We appreciate your understanding and cooperation as we work to improve the efficiency of our services.

      Thank you for your continued trust in our services.

      Warm Regards,
      HDFC Bank



    • Scheduled Downtime Alert for HDFC Bank UPI Services on 23rd July 2024

      To enhance your banking experience, we will be conducting essential system maintenance on 23rd July 2024 from 12:00 AM IST to 01:00 AM IST (60 minutes).

      During this period, please note the following:

      -       Financial and non-financial transactions for HDFC Bank Current & Savings Account (CASA) holders will be unavailable.

      - Financial and non-financial transactions on the HDFC Mobile Banking app, Shriram Finance, and Mobikwik will be unavailable for all bank account holders.

      - Financial and non-financial transactions on Gpay, WhatsApp Pay, and PayTM for non-HDFC Bank account holders will be available. HDFC Rupay credit card transactions will also be available.

      - Financial transactions for HDFC Bank acquired merchants will be unavailable.

      We appreciate your understanding and cooperation as we work to improve the efficiency of our services.

      Thank you for your continued trust in our services.

      Warm Regards,
      HDFC Bank





    • To enhance your banking experience, we have scheduled a system upgrade for HDFC Bank Domestic Prepaid & Forex Prepaid Cards services as per below details:

      Date & Time

      6th July 2024 

      1:30 AM - 3:00 AM IST.

      Scheduled Upgrade on

      Domestic & Forex Prepaid Cards

      Impact

      Transactions impacting Domestic & Forex Prepaid:
      • Prepaid card Net banking/Instant reload portal will not work.
      • HDFC Bank Prepaid cards will not work on ATM, POS & ECOM.

      Should you have any queries, our customer service team is available at 18001600 / 18002600 within India or +912261606160 for overseas assistance.

      We encourage you to plan your card transactions before the scheduled upgrade to minimise inconvenience.

    • Transaction Security Update!

      To make your transactions safer, we're updating how you approve merchant payments using HDFC Bank NetBanking.

      From now on, all merchant payment transactions will need a One Time Password (OTP) instead of security questions.

      What's in it for you?

      > Better Security: Your transactions will be more secure.
      > Easy to Use: Approving payments with an OTP is quick and simple.

    • This is to inform you that a scheduled maintenance activity on UPI services is planned on 06th July’ 24, from 01.00 AM to 02.30 AM.

      The following UPI transactions will be restricted during the event: -

      - UPI transactions from HDFC Bank account holders.

      - Customers using PayTM (ptHDFC), Gpay (okhdfcbank), WA (wahdfcbank) will not be affected unless their linked account is with HDFC Bank.

      - Customers with Mobikwik or Shriram One accounts using ikwik handle or Shriramhdfcbank handle will not have access to UPI services, regardless of whether they hold an HDFC Bank account or an account with any other bank.

      - The UPI merchant gateway will not be available for processing transactions.

      We appreciate your understanding and cooperation as we work to improve your banking experience. Please plan your banking activities accordingly.

      To enhance your banking experience, we have scheduled a system upgrade for HDFC Bank Domestic Prepaid & Forex Prepaid Cards services as per below details:

      Date & Time

      16th June 2024 

      1:30 AM - 3:00 AM IST.

      Scheduled Upgrade on

      Domestic & Forex Prepaid Cards

      Impact

      		Transactions impacting Domestic & Forex Prepaid:
      • Prepaid card Net banking/Instant reload portal will not work.
      • HDFC Bank Prepaid cards will not work on ATM, POS & ECOM.

      Should you have any queries, our customer service team is available at 18002586161 within India or +912261606160 for overseas assistance.   

      We encourage you to plan your card transactions before the scheduled upgrade to minimise inconvenience.


    • Basis RBI Circular No. DOR.LEG.REC/40/09.07.005/2021-22 dated 18th August 2021 and RBI/2022-23/168 CO.CEPD.PRS.No.S1233/13-01-018/2022-2023 dated January 23, 2023, it is mandatory to collect the revised agreement  from all locker customers.

    • Change in the Unlimited Free ATM Transaction limit at Non-HDFC Bank ATMs for Savings Account

      For Details Please click here

    • Revision in Institutional Current Account Fees and Service Charges

      Effective 1st February 2023, Cash Deposit Charges, Criteria for Non-Maintenance of Average Quarterly Balance Charge, Account Closure and Common Charges are revised.

      For details, please click here

    • Cash Transaction

      ​​​​      Cash deposit or Cash withdrawal above twenty lakhs rupees in one or more account of a customer in a financial year will not be allowed if PAN/Aadhaar in lieu of PAN is not updated with the Bank.

      Please update your PAN/Aadhaar in lieu of PAN by visiting the nearest HDFC Bank branch,

      PAN can also be updated via NetBanking Login >> Profile >> Update PAN or via visiting our website www.hdfcbank.com >> Insta Service >> PAN updation

    • Revised Locker Agreement

      Basis RBI Circular No. DOR.LEG.REC/40/09.07.005/2021-22 dated August 18, 2021, all existing and new customers availing locker facility are required to submit the revised locker agreement. 

     
         Beware of New mobile banking malware: SOVA Android Trojan Attack

    • The Indian Banking Sector is hit by a new mobile banking malware variant called SOVA Android Trojan. This malware, among other serious things, can capture the credentials of the users when they log into their netbanking apps. It spreads mainly through phishing via SMS. The customer is tricked into installing it on their Android smartphones.

      Cert-in has issued an advisory already to the Banks. We request the customers to stay protected focusing primarily on staying clear of any third-party apps by restricting their downloads from official app stores, regularly updating Android devices with patches, and avoid visiting or clicking on suspicious websites and links especially given in an SMS.

    • As per Section 139AA  of the Income Tax Act 1961, it is mandatory to link your Permanent Account Number (PAN) with your Aadhaar.

    ​​​​​   

       Special Mention Account (SMA) & Non Performing Assets (NPA)

    • Click here for details
    • Click here to know more about Special Mention Account & Non Performing Assets
    • Click here to see video about Special Mention Account & Non Performing Assets

    ​​​​​  ​​​​​​
       Revision in InstaAlert Charges

    • Please Note - From 1st Jan'22, we have revised charges for InstaAlert service via Email & SMS
      Click Here to  Know More


       Maintenance schedule for HDFC Bank platforms - Click here

    ​​​​​

       Revision in Service Charges & Fees

    • Effective 1'st Aug'2021 , the service charges and fees for savings, salary & non -resident customers are being revised .For Details , please click here. 

       
      Higher Rates of TDS for ITR Non-Filers w.e.f 1-Jul-2021

    • Please note:

      As per Section 206 AB of the Income Tax Act 1961, w.e.f 1st July 2021, a person shall be  levied  higher TDS rate if they have:

      -  Not filed Income Tax returns for the last two years; and

      -  aggregate TDS/TCS credit of Rs. 50,000 or more in each of the two years.

      The TDS rate levied would be the highest of:

      1.  Twice the rate specified in the relevant provision of the Income Tax Act; or

      2.  Twice the rate of rates in force; or

      3.  The rate of five per cent.


        ​​

        Revised timing for MF transactions

    • In complince with SEBI circular, w.e.f. 7th April 2020 until further notice, the revised cut off timing for reporting any subscription / redemption / switch / systematic plans in any type of schemes, through Netbanking / App, liquid or non-liquid shall be 12:00 PM.


       Prohibition of Indian residents from trading foreign exchange online

    • Please note that under the Foreign Exchange Management Act (FEMA), 1999, Indian residents are prohibited from trading in foreign exchange overseas through electronic/internet trading portals. If such transactions are noted on your credit / debit / forex card or online / mobile banking, we will be constrained to close your card / account held with us and report the same to the regulator.


        Revision in Credit Card charges

        

       Solvency certificate

    • IMPORTANT ! Solvency Certificate is valid only if the same is signed by two branch officials including the Branch Manager, else it is null and void.

       

       Branch details

    • Click here  to know about the availability of uninterrupted banking services and precautionary measures to be followed while visiting the branches of the banks

      

    Other Important Messages

    • Fees and charges will be revised for Basic Savings Bank Deposit Accounts effective 1st August 2019 Click here to know more.
    • IMPORTANT! Effective 1st April'19, there will be a revision in Late Payment Charges on your Credit Card. Know more.
    • Promotional Cashback Points earned on HDFC Bank Debit Cards will now have an expiry date.Know More.
    • Important! As per RBI Mandate, all customers holding Magnetic Stripe Debit Card need to upgrade to Chip + Pin Debit Card for enhanced security. Click Here for details.
    • Effective 30th June 2018, Video Banking Services will not be available until further notice.
    • Effective 5th April 2018, PhoneBanking numbers will change. Click here for the NEW numbers.
    • Effective 1st Mar'18 - The Issuance Fee and Annual Debit Card Fee of Woman's Advantage Debit Card, Rupay Premium Debit Card and Rupay NRO Debit Card are revised to Rs.200 + Applicable Taxes
    • CashBack Points earned on HDFC Bank Debit Cards will now have an expiry date. Know More.