Grievance Redressal Digital

​​​​​​​Need Help – Contact Us

If you have any questions or concerns about our services, please click on below link to contact us through any mode for your queries / request / concerns. 

https://www.hdfcbank.com/personal/need-help/contact-us

Details of Grievance Redressal Officer for Digital Lending Products

Mr. Kannan Ramaseshan (Grievance Redressal Officer)

Grievance Redressal Cell, HDFC Bank Limited,

1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,

Mumbai – 400083

This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays

Grievance Redressal Policy To view our Grievance Redressal Policy click here

Banking Ombudsman Contact details 

If you have not received response within 30 days of lodging a complaint, you may approach the Banking Ombudsman appointed by the Reserve Bank of India. 

Please click here for Contact details of the Banking Ombudsman. 

https://www.hdfcbank.com/personal/need-help/contact-us/banking-ombudsman-details

Banking Ombudsman Details 

• Click here to read Integrated Ombudsman Scheme, 2021 
• Banking Ombudsman Contact Details