Cyber Insurance

• Pays for financial loss when your money is stolen online through unauthorized digital access to your bank account, credit or debit card or mobile wallets etc. or through phishing or spoofing.

• No restriction on the number of claims.

• Direct and pure financial loss sustained by Insured due to:

  • Unauthorized digital access to Insured’s bank account, credit or debit card or digital wallets by a third party;

  • Digital theft of funds as a result of the Insured being a victim of Phishing or email spoofing cover;

  • Lost wages as a consequence of time taken off from work, for the purpose of meeting with relevant organizations and/or authorities, post occurrence of a covered financial loss.

  • Legal expenses incurred for prosecution of a criminal case against the third party

  • Penalty imposed by a bank or a credit organization, solely as a result of theft of funds for:

1. Not maintaining the minimum balance in an account

2. Missing an Equated Monthly Instalment (EMI) payment on a loan

• Cover is only for personal transaction and does not cover business /commercial transactions.

• Any loss due to Platform breach is not covered.

• Investment or trading losses including without limitation any inability to sell, transfer or otherwise dispose of securities.

• Any Contractual liability.

• Any costs of betterment of Your personal devices beyond the state existing prior to the Insured Event, unless unavoidable.

• Loss, misplacement, destruction, modification, unavailability, inaccessibility of and/or delay in trading with cryptocurrencies, consisting of coins (e.g. Bitcoin, Ethereum, Ripple, IOTA), tokens (e.g. EOS, Nem, Tether) or public and/or private keys being used in conjunction with the aforementioned.

• Gambling online and or otherwise.

• Any loss sustained by You by accessing any restricted or websites banned by the relevant authority over internet.

• Any loss sustained due to incident of data compromise or data breach at platform provider / financial entity.

• Losses sustained by You resulting directly or indirectly from any fraudulent or dishonest acts committed by Your employee or family, acting alone or in collusion with others.

For detailed exclusions, please refer to policy wordings.

• You can register your claim on the HDFC ERGO self-help portal (https://selfhelp.hdfcergo.com/SelfHelp) or reach out to our call center on 022 6234 6234/ 0120 6234 6234