How To Add Money In Offline Pay Wallets

How To Add Money In Offline Pay Wallets

07 June, 2023

While mobile apps, NetBanking, and Unified Payments Interface (UPI) have made it easier for people to purchase and sell products and services, they still pose a major challenge, i.e., internet connectivity. Several regions across the country lack proper cellular and internet connectivity. At times, external factors like weather, short-term power failures, poor infrastructure, and underground constructions, such as basements, etc., also come in the way of establishing connectivity. To bridge this gap, HDFC Bank has launched a new on-device feature that can be used to make offline transactions. Find out more about this facility and how you can use it.

What is OfflinePay?

OfflinePay is an offline wallet that can be used to make smaller payments without using the internet. In order to use this offline digital payment system, you have to load some money into the OfflinePay wallet. You can then use the wallet balance to make payments even if you or the person receiving the money does not have internet.

How to use OfflinePay?

In OfflinePay wallet, you can scan the merchant QR code generated on the merchant app to make a payment. However, the money will be deducted from your OfflinePay wallet instead of your bank account or a third-party app. Additionally, you will not need the internet to complete the payment.

The facility can be optimally used in Tier 3, Tier 4, and Tier 5 cities, as well as rural areas. It can also be ideal for those experiencing network clogging and blind spots in some urban areas. Further, the offline payment wallet can be used when travelling, such as on trains and flights, where finding uniform network connectivity can be an issue.

Steps to load money in the OfflinePay wallet

As explained above, to use the OfflinePay wallet, you need to load money into it. Here are the steps to do the same:

  • Start by registering into the app. This can be done by entering the mobile number.

  • An OTP will be sent to your mobile number. Enter this to register.

  • Once registered, you can set a PIN, pattern, or fingerprint for security access to the app.

  • Once logged into the app, you will be able to view your wallet balance.

  • Tap on Add Balance to add more funds to the wallet.

  • The money can be added to the wallet using UPI, debit and credit cards or NetBanking.

  • You can use the Top-up option. The maximum amount for a top-up is ₹2,000.

  • Enter the amount of top-up you wish to add within the limit of ₹2,000.

  • The money will be added to your wallet.

You can then use this money to make offline transactions. With every transaction, the value of your wallet will reduce, and you may have to add funds to it again based on your usage and needs.

Important things to remember when adding money to the OfflinePay wallet

  • The top-up option is only available when you are online. Therefore, you would need an internet connection to add money to your wallet. Once added, you can continue to use the funds and carry out transactions when online or offline.

  • Your wallet will reflect the amount of money you add to your OfflinePay wallet

What to do in the case of failure when adding funds?

If you face any issues or failures when adding funds to your wallet, you can raise the issue with the bank. HDFC Bank’s customer support team may ask you for the relevant information, such as a screenshot of the error, account status, wallet ID, mobile number, device name, etc. Submit these as requested. The team will investigate the issue and get back to you with a solution at the earliest.

The OfflinePay feature is likely to bridge a significant gap in the payments process. Thanks to its ease of use and inclusive features, more and more people can use it to cover their everyday expenditures. It can be helpful to buyers and merchants and truly make India digital. You can use the offline wallet irrespective of whether you live in a city or rural region and find value in its services. However, remember to add the funds beforehand when you have internet, as you would not be able to do it offline, click here to now more about offline pay wallet and locate your closest merchant that offers this.

Read more about the benefits of OfflinePay wallet, and how you can take advantage of it.

​​​​​​​*Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.

Check for your closest merchant that offers this service now.

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