Here's how RBI's new Debit and Credit Card rules enhance user safety and convenience

Given the push for digitization of payments, there has been a surge in the volume and value of card transactions throughout the country, particularly in the last few months. In a bid to the increasing number of curb cyber frauds, the Reserve Bank of India (RBI) issued a new set of rules for Debit Cards and Credit Cards back in January 2020. These measures are aimed at controlling the misuse of Debit and Credit Cards while enhancing the security of card transactions and user safety and convenience.

So, what are the new rules that the RBI has issued for Debit and Credit Cards, and how will they impact users?

1. Only domestic card transactions applicable

The RBI has ordered card issuers to allow only domestic card transactions at ATMs and PoS (Point of Sale) terminals in India at the time of issuance or re-issuance of cards. What this means is— if your bank has issued you a new Debit or Credit Card, after March 16, 2020, it will only allow withdrawal of cash from domestic ATMs or swiping it at PoS terminals in India.

2. Setting up additional services separately

If you want additional functions on your card (those issued after March 16, 2020) such as— international transactions, online payment for purchases on e-commerce websites or via phone, recurring payments that are set up to bill automatically, and contactless transactions, you will have to separately activate such services on your card through your banking app, internet banking or by calling or visiting your bank branch.

3. Existing cardholders need to enable services

If you have not yet used your existing Debit or Credit Card (issued before March 16, 2020) for online, international, contactless and card-not-present transactions, these services will be mandatorily blocked. You will have to contact your bank to activate these services. For your HDFC Bank Credit Card and Debit Card, you can log in to NetBanking and activate these services.

4. Set transaction limits

According to RBI, you can now modify your transaction limit within your overall card limit. This would apply to domestic and international transactions, at points of sale (PoS), ATMs, for online transactions and contactless transactions. International transactions can be enabled easily by your own choice. If you are using an HDFC Bank card, you can avail this facility 24x7 through MobileBanking, NetBanking, ATMs, and at the bank branch.

5. Receive notification from the bank

There is no need to panic about not being able to use your card or not knowing what the status is. Your bank will send you an SMS or email to notify you about the changes made to the status of your card or regarding any service that is activated or deactivated.

However, the new rules will not affect prepaid Gift Cards and those used at mass transit systems. On the whole, the implementation of these new safety rules can help ensure better security of your money and data while making all kinds of card transactions.

Looking to apply for an HDFC Bank Debit Card? Click here to get started! New users can open a Savings Account, and automatically get a Debit Card, by clicking here!

Want to read more about Debit Card securities? Click here to read more!

*Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. Debit Card and Credit Card approvals at the sole discretion of HDFC Bank limited. Debit Card and Credit Card approvals is subject to documentation and verification as per Banks requirement.