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- PAY Cards, Bill Pay
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- To Other Account
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- UPI (Instant Mobile Money Transfer)
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- RTGS (Available 24 * 7)
- NEFT (Available 24 * 7)
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- Remittance (International Money Transfers )
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- Forex Services for students
- Pay your overseas education fees with Flywire
- ESOP Remittances
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- Recharge
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- INVEST Bonds, Mutual Funds
- BORROW Loans, EMI
- INSURE Cover, Protect
- OFFERS Offers, Discounts
- My Mailbox
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- Home
- PAY Cards, Bill Pay
- Money Transfer
- To Other Account
- To Own Account
- UPI (Instant Mobile Money Transfer)
- IMPS (Immediate Payment 24 * 7)
- RTGS (Available 24 * 7)
- NEFT (Available 24 * 7)
- RemitNow Foreign Outward Remittance
- Remittance (International Money Transfers )
- Religious Offering's & Donation
- Forex Services for students
- Pay your overseas education fees with Flywire
- ESOP Remittances
- Visa CardPay
- Cards
- Bill Payments
- Recharge
- Payment Solutions
- Money Transfer
- SAVE Accounts, Deposits
- INVEST Bonds, Mutual Funds
- BORROW Loans, EMI
- INSURE Cover, Protect
- OFFERS Offers, Discounts
- My Mailbox
- My Profile
- Home
- PAY Cards, Bill Pay
- Money Transfer
- To Other Account
- To Own Account
- UPI (Instant Mobile Money Transfer)
- IMPS (Immediate Payment 24 * 7)
- RTGS (Available 24 * 7)
- NEFT (Available 24 * 7)
- RemitNow Foreign Outward Remittance
- Remittance (International Money Transfers )
- Religious Offering's & Donation
- Forex Services for students
- Pay your overseas education fees with Flywire
- ESOP Remittances
- Visa CardPay
- SAVE Accounts, Deposits
- INVEST Bonds, Mutual Funds
- BORROW Loans, EMI
- INSURE Cover, Protect
- OFFERS Offers, Discounts
- My Mailbox
- My Profile
- Personal
- Need Help
- ThisPageDoesNotCntainIconLodge a Complaint
- Unauthorized Electronic Banking
Blocking or reporting unauthorised (those not done by you) transactions
- You can use NetBanking to block your debit or credit card immediately to protect it from further such transactions
OR - You can contact PhoneBanking
Block through NetBanking
How to block your debit/credit card using NetBanking
- Login to NetBanking using your customer ID & password click here
- Click on "Card" tab
- Select "Request" under Credit or Debit Card, whichever applies
- Select "Credit Card hotlisting" or "Debit Card hotlisting" whichever applies
How to block Prepaid card using Prepaid Card NetBanking
- Click to select the type of card variant you wish to block click here
- Login into Prepaid Card NetBanking with your user ID and password
- Select Hotlist Card tab under My request tab
- Select the card number and confirm
Report transactions not done by you:
Please read instructions below before reporting
- To report credit card / debit card /net banking / UPI / Aadhaar enabled Payments System(AePS) transactions not done by you, call PhoneBanking ( click here for the number in your state if are a Resident Customer; click here if you a Non Resident Customer)
- To report Prepaid Card transactions not done by you, call PhoneBanking ( click here )
- For PayZapp, go to ‘Profile > Help Centre > Select a transaction > Tap on ‘?’ sign > Raise a Ticket.’
- To report credit card /debit card /net banking / UPI transactions not done by you, Call on 18002586161
To report unauthorised transactions on NetBanking:
- Customer ID
- Account number
- Transaction date
- Transaction amount
- Type of transaction e.g. NEFT/RTGS/IMPS
To report unauthorised UPI transactions:
- Mobile number
- Customer ID
- Account number
- Date of transaction and time
- Transaction amount
To report unauthorised Debit Card or ATM card transactions:
- Debit card or ATM card number
- Type of transaction e.g. online, at a store, local grocer, Cash withdrawal, etc.
- Date of transaction
- Transaction amount
To report unauthorised Credit Card transactions:
- Credit card number
- Type of transaction e.g. online, at a store, local grocer, etc.
- Date of transaction
- Transaction amount
To Report unauthorised Prepaid Card transactions
- Prepaid Card number
- Type of transaction e.g. online/ purchase/ ATM
- Date of transaction
- Transaction amount
To Report unauthorised PayZapp wallet transactions
- PayZapp registered mobile number
- Date of transaction
- Transaction amount
In addition to reporting unauthorized electronic banking transactions to the bank, also report the incident to National Cyber Crime Helpline,
- Report the incident to National Cyber Crime Helpline Number at 1930
- Report through online portal at https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx or www.cybercrime.gov.in
For more info, visit, https://www.pib.gov.in/PressReleasePage.aspx?PRID=1814120
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