How to Change Mobile Number in FASTag?

How to Change Mobile Number in FASTag?

18 October, 2023

FASTag is an electronic toll collection system in India, operated by the National Highway Authority of India (NHAI). It is a device that employs Radio Frequency Identification (RFID) technology that allows toll payments to be deducted directly from the prepaid account linked to it. So, instead of paying in cash at toll plazas, you automatically pay through your linked account.

The mobile number linked to FASTag is important as you receive notifications about the toll transactions and balance information. When you change your mobile number, you'll want to update this information in your FASTag account. Here, you can get information on how to change phone number in FASTag.

How to change mobile number in FASTag

Note that there is no online provision to change the mobile number linked with your FASTag account. You can only change the mobile number offline. Here are the steps:

  1. Visit the FASTag issuing bank’s branch near you.

  2. Talk to a bank executive and request for a form to update KYC details.

  3. Fill out the form and fill in the new mobile number.

  4. The bank will update the new mobile number which will be linked to your FASTag Account.

You can contact your Relationship Manager to learn more about changing the mobile number linked to your FASTag Account.

Why is changing your FASTag mobile number important?

If you want to have an effortless experience with your HDFC Bank NETC FASTag account, you must update your mobile number with your FASTag account. This is why it is so important:

  • Stay Updated

    By changing your mobile number linked with FASTag, you can ensure that you receive timely SMS and email alerts regarding your transactions, account updates, and other important notifications. This way, you are always informed of the various activities associated with your FASTag account, including incorrect toll deductions.

  • Hassle-free Communication

    By changing your FASTag phone number, you can take advantage of HDFC Bank's exclusive gateway to managing your FASTag. This allows you to efficiently handle tasks such as reloading your FASTag, linking multiple vehicles to your wallet and managing your account preferences.

Benefits of FASTag

Let us walk you through the advantages of adopting FASTag, which also happens to be mandatory:

  • Convenience of Cashless Payment

    With FASTag, you can enjoy the ease of making cashless payments at toll plazas, eliminating the need to carry and handle cash.

  • Improved lane utilisation

    FASTag allows your vehicle to smoothly pass through dedicated FASTag lanes without having to stop, thus resulting in enhanced traffic flow and reduced congestion at toll plazas.

  • Transparency of toll transactions

    FASTag ensures transparency by providing a streamlined and digital record of toll payments, hence minimising the chances of any discrepancies or manipulation.

  • Non-stop motion and reduced commute time

    You can save time during your commute as FASTag enables your vehicle to seamlessly pass through toll plazas without any stops.

  • Reduced effort in toll plaza management

    With FASTag, toll plaza management becomes easier and less labour-intensive as it eliminates the need for manual cash collection and reconciliations.

  • Savings on fuel and emissions

    FASTag reduces the commute time and repeated stops at toll plazas. This helps you save fuel and reduce vehicular emissions.

    Getting a FASTag is easy. You simply apply for it online by providing vehicle details, registration certificate and other necessary documents. Once your application is processed and approved, we will issue your FASTag, which you can link to your prepaid wallet or HDFC Bank account for automatic toll payment.

    For a seamless and safe experience, don't forget to keep your FASTag account details, including your mobile number, up to date. Proactively update your FASTag phone number as directed to guarantee that you can continue to enjoy the advantages of your HDFC Bank NETC FASTag account. Get your HDFC Bank FASTag here.

*Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. Any information or charges mentioned above are subjected to change. Please connect with the HDFC Bank team to know the latest information.

Get your HDFC Bank FASTag here.

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