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Pre requisites


  • Any customer, who wish to avail the freight services from Indian railway through electronic payment mode option may contact the nearest HDFC bank’s branch or RM & has to approach the Principal Chief Commercial Manager (PCCM) of the Railway Zone

  • Customer can provide details of their existing current account/CC/OD account maintained with the HDFC Bank or they can open a new account exclusively to make payment of e-freight charges.

  • While opting for the e-freight service, customer has to issue an irrevocable standby letter of credit (SBLC) or Bank guarantee (BG) in favor of the Railway for the amount as advised by respective Railway Zone office.

  • SBLC/ BG should be valid & have a provision of encashment up to 15 days after the validity period of SBLC.

  • A Tripartite agreement (TPA) is required to be signed among the Bank, Customer and the Railway Zone whereby the Customer will give mandate to the bank to debit their account at the request of Railways for payment of freight. If any agent is involved, then Quadripartite Agreement will be signed between respective railway zone, customer, agent and HDFC Bank.