Steering Clear of SMS Scams and Frauds

Steering Clear of SMS Scams and Frauds

16 May, 2024


  • When it comes to digital banking, you ought to be aware of SMS scams and frauds. 
  • Always verify texts and links before acting on them for safety. 
  • Protect your personal information with passwords, update apps and use secure networks.

If someone reaches out claiming to be a family member or close friend, stating they urgently need money to resolve a predicament, exercise caution. If you receive a call or text from what seems to be your bank’s number asking for your PINs and passwords, pause for a moment. Is there genuinely an emergency? Are you certain it's your loved one on the other end? Are you sure it’s the bank calling? Proceed with caution; it might be a scammer attempting to deceive you. In this article, you can get information on how you prevent falling prey to scam text messages. 

What You Should Know About Fake Calls and SMS

Consider the following things about fake calls and SMS:

  • Understanding the threat

In the digital age, call and SMS spam is more than just an annoyance; it can be a gateway to financial fraud. These unsolicited messages often appear legitimate, luring the unwary into traps set by fraudsters. If you click on a malicious link or download an attachment from a scam text, it could install malware that can compromise your phone. Merely answering a call is unlikely to lead to hacking; however, giving out personal information or following dubious instructions during the call can be risky.

  • Recognising SMS spam

SMS spam isn’t just unwanted advertising; it can be a serious threat to your financial security. Be wary of messages that ask for personal information or direct you to unknown websites or phone numbers. Look for texts with suspicious links, requests for personal information, grammatical errors, or urgent demands for action – these are common signs of a scam.

  • Beware of fake SMS and calls

SMS and calls from fake numbers can be tricky to detect, as they often mimic numbers from trusted sources. Always verify the sender's authenticity before responding or clicking any links.

  • The lure of scam text messages

Scam text messages often create a sense of urgency, prompting immediate action. Remember, a legitimate bank will never ask for sensitive information via text.

  • Stay vigilant against text frauds

Text and call frauds can range from promises of CashBack to alarming messages about account security. Always approach such texts with scepticism and confirm with your bank if you have any doubts.

How to Shield Yourself From Fake Calls

Here are ways to protect yourself from SMS text frauds:

  • Don’t share sensitive information: Your OTP, PIN, and personal details are the keys to your financial kingdom. Never share them in response to an SMS.

  • Scrutinise links and attachments: Be cautious of links or attachments in text messages, even if they appear to be from known entities.

  • Update your contact details promptly: Ensure your bank has your current mobile number and email address. This helps in receiving prompt alerts for transactions.

  • Use secure networks for transactions: Avoid using public Wi-Fi for banking activities. A secure, private connection is always safer.

  • Be wary of unsolicited calls and messages: No legitimate bank will ask for your OTP or PIN over the phone or via SMS.

  • Keep your apps updated: Regularly update your banking apps. This ensures you have the latest security features.

With the internet comes a wide range of cyber threats. Remember, staying informed and cautious is your best defence against call and message spam and digital fraud. 

Join Vigil Army, where Vigil Aunty will decode various frauds and give people a heads-up on the dos and don’ts of combating frauds online. To join the Vigil Army, send ‘Hi’ to her via WhatsApp number: 7290030000.

Disclaimer: *Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.

Join Vigil Army, where Vigil Aunty will decode various frauds

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