How to find Electricity Bill Consumer Number?

How to find Electricity Bill Consumer Number?

08 January, 2024

Electricity bills are a routine aspect of modern life. They ensure that you have an uninterrupted supply of electricity to meet your everyday needs. To manage your electricity bills effectively, it’s crucial to know your consumer number, a unique identifier essential for managing accounts and communication with providers. This article discusses how to find an electricity bill consumer number. Once you know your consumer number, you can input it in HDFC Bank’s PayZapp mobile app, where you can pay your electricity bills effortlessly, and within seconds. Here’s all you need to know.

Understanding the Electricity Bill Consumer Number

The consumer number, often known as the consumer ID number, is a distinctive identification number provided by electricity supply boards to their registered clients. This number assists the provider in keeping track of your individual electricity account. It is similar to a number plate in that it makes it simpler for you to do tasks like making payments, resolving billing issues, using online services, and contacting your electricity supplier’s customer care helpline.

The exact length or the number of digits assigned as your consumer ID number differ depending on the city/state where you live. You can use this number to verify the amount you need to pay based on the number of electricity units consumed at your home and business establishments (if applicable).

How Can I Know My Consumer Number on an Electricity Bill?

There are different ways in which you can find your electricity consumer number. They include the following:

  • Check your electricity bill

    The consumer number is typically mentioned on your physical electricity bill statement. You simply need to search for a section titled ‘Consumer Number’, ‘Consumer ID’, ‘Account Number’, or other similar variations. The consumer number typically comprises a series of numbers, and may or may not have letters in the sequence. If you are unable to locate the consumer number on the bill header, read through the other sections as it may be located in a different part of the bill.

  • Visit the Local Electricity Office

    You can visit your nearby electricity biller’s office or customer service centre if you prefer face-to-face interaction. Bring a valid form of identification, such as your Aadhaar card or PAN card as well as proof of address. The office staff will assist you in finding your consumer number and provide any additional details you may require.

  • Check the Metre Box

    In some areas in India, consumer numbers are printed on the outside of your electricity metre box. You can search for the number on a label or sticker on the metre box. Note that this facility is not available in all regions, and the location of the consumer number on the metre box may differ.

How to Find Electricity Bill Consumer Number Online?

Besides the physical methods of finding your electricity bill’s consumer number, you can visit your electricity provider’s website and find it there. Here are some methods:

  • You can log in to your respective electrical board’s web portal with your registered mobile number or register on the website with your email ID and password. Once logged in, you can quickly access your consumer number.

  • You can find the customer care helpline number of your electricity board on the official website and contact them to get your account details.

  • You may also obtain your electricity account’s information via mobile apps. You simply need to download the app, login or register and check the app for your consumer number.

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Pay Electricity Bills Easily with PayZapp

Once you get you consumer number, you can pay your electricity bills online, without having to visit bill payment centres physically. One of the easiest ways to ways to pay your bills is through HDFC Bank’s PayZapp mobile app. You simply need to go to the Bills and Recharges section on the app’s home page and tap on the electricity icon. Then, on the new page, you can choose your electricity board from the drop-down menu, enter your consumer number, and pay your bill. What’s more, you can set your electricity provider as your biller on the app to initiate one-click payments in future.

Download PayZapp today and take charge of your bill payments like never before!

*Disclaimer: Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.

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