How to Check and Pay Traffic Challan Online in Kolkata?

How to Check and Pay Traffic Challan Online in Kolkata?

19 December, 2023

Have you received a traffic challan recently? Breaking traffic rules can put you and others in danger; traffic challans are one of the ways to keep you accountable. Since roads are equipped with cameras and traffic police also tend to carry digital devices, you will typically receive an online challan with details on your registered mobile number. You can check Kolkata traffic challan online and pay it in a convenient manner. This article includes a step-by-step guide for e-challan payment in Kolkata.

Kolkata Traffic Challan Payment Process

You will receive a traffic challan if you or someone else who was driving your vehicle broke one or more traffic rules. The challan is delivered via post to your doorstep or sent to your contact digitally. As soon as you receive a challan, check the details of the vehicle, the driver, and the violated traffic rule for verification. You can pay the fine online via the simple methods mentioned below easily.

Please note that you will have to submit a legitimate proof for a stolen vehicle. Otherwise, you will be legally obliged to pay the fine. Once you have confirmed all details, you are advised to check the last date for fine payment or the validity of e-challan. To avoid being penalised or paying additional fine, it is better to pay the challan online via the official government website using payment instruments like UPI, Credit Card, Debit Card, NetBanking, etc.

How to Make Traffic Police Fine Payment in Kolkata Using the MoRTH Portal?

As a resident of Kolkata, you can easily make traffic challan payments using the official website of Ministry of Road Transport and Highways by following the steps given below:

  1. On the website, choose one of the three options (‘Challan Number,’ ‘DL Number,’ or ‘Vehicle Number’). If you choose to proceed by entering your vehicle number, you will need to provide other details like ‘Chassis Number’ or ‘Engine No.’

  2. Identify the characters in the captcha box and enter them in the given space.

  3. Click on the ‘GET DETAIL’ button.

  4. Confirm the credentials, the photo proof, and the fine amount.

  5. Click on the ‘Pay’ button.

  6. After getting directed to the payment gateway, select your preferred mode of payment from the available ones. Typically, you can pay using NetBanking, Credit or Debit Card, Prepaid Wallets, etc.

By choosing PayZapp UPI app as the preferred mode of payment on the gateway, you may be able to avoid paying high transaction charges. You can easily initiate online payment using the simple single step form on this website and get instant confirmation of the payment.

Kolkata Police Challan Payment Through the Dedicated Website

You can also make your e-challan payment on the Kolkata Traffic Police website; follow the steps given below to settle challan for your vehicle:

  1. Launch the website in a browser on your device.

  2. Enter the following details in the respective boxes:

    1. Vehicle number

    2. Last 5 digits of your chassis number

    3. Email ID

    4. Mobile number

  3. Click on the ‘Get OTP’ button and enter the one-time-password received on your device. *The ‘Get OTP’ button turns to ‘CONFIRM’ upon entering the correct OTP.

  4. Click on ‘Confirm’.

  5. Open the image by clicking on the ‘IMAGE’ in the right-most column in front of your most recent challan.

  6. Select the required challan from the sheet.

  7. Choose the preferred payment method and click on ‘Pay Now’

How to Pay Traffic Challan Through PayZapp?

Both the MoRTH website and official website of Kolkata traffic police offer different options to pay the challan. These portals likely have a UPI payment method that can lead you to the payment gateway. You can choose any of the following methods to pay your Kolkata traffic police challan via PayZapp:

  • UPI app

    The portal may offer you an option to select a UPI app to make the payment. You can select PayZapp from the available options, choose your preferred UPI ID if you’ve linked multiple bank accounts, and enter the PIN to authenticate the transaction.

  • UPI ID

    Another option involves entering your PayZapp UPI ID in the given box; you will be directed to PayZapp where you can complete the transaction by entering the PIN. You can find your PayZapp UPI ID in the menu section of the PayZapp app.

  • QR code

    If the payment gateway offers the option to pay with a QR code, you can also scan it using PayZapp to make the payment. Choose the option to ‘Scan QR code to pay’ in PayZapp after launching the app to perform the transaction.

    Click here for upi payment through PayZapp on your IOS phone.
    Click here for online payment through PayZapp on your Android phone.

Summing Up


With online payment tools, making the traffic challan payment in Kolkata takes minimal time. If you fail to pay the challan by the stipulated deadline, you will most likely be summoned to court. Ensure you follow all the traffic rules to avoid such situations, since traffic rules are made for your safety.


Get one of the most convenient and secure UPI-enabled apps—PayZapp—and link your bank accounts, Credit Cards or Debit Cards to make payments easily today.


*Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.


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