What is Video KYC? The New Way to Verify Your Personal Loan
14 May, 2025
Synopsis
Video KYC is a remote, secure and digital identity verification process.
Video KYC helps you save time and makes Personal Loans accessible quickly.
You can complete video KYC via a simple video call with bank officials when applying for a Personal Loan.
Video KYC is a digital method for completing the mandatory Know Your Customer (KYC) verification. Gone are the days when you needed to visit a bank branch for KYC. Thanks to innovations and permissions from the Reserve Bank of India (RBI), you can now complete your KYC using a simple video call. This process saves you time and makes banking more accessible. In this guide, we’ll walk you through everything you need to know about what happens in video KYC, its benefits, and the step-by-step process with HDFC Bank.
What is Video KYC? The New Way to Verify Your Personal Loan
Video KYC is a digital way of verifying your identity with the bank through an audio-visual interaction. Instead of physically going to a branch, you connect with a bank official over a secure video call. This process involves Aadhaar OTP-based e-KYC, followed by video verification. The bank representative captures your photograph, verifies your original PAN card, and records your signature.
What is video KYC in bank terms? It’s an advanced and secure method used by banks to authenticate customers. This digital process offers convenience, making it easier for customers to open accounts or access services quickly without leaving their homes.
Requirements for Video KYC
To complete your video-based KYC, ensure you have:
A smartphone or computer with a stable internet connection.
A blank white sheet of paper and a black or blue pen.
Your original PAN card.
Presence within India during the verification process.
Step-by-Step Guide for Video KYC
Here’s how you can complete your video KYC with HDFC Bank while apply for Xpress Personal Loans:
Start your Xpress Personal Loan application.
Opt for the video KYC option and click on the link provided. This link is also sent via SMS and remains valid for three days.
Click the link to start your video KYC session. The service desk is available daily from 10:00 am to 11:59 pm, except on national holidays.
Grant camera, microphone, and location access on your device.
Connect with a bank official who will verify your PAN card, take your photo and record your signature.
If verification fails, you may need to visit the nearest branch to complete a physical KYC process.
Advantages of Using Video KYC
Convenience: Complete your KYC from anywhere without visiting a branch.
Security: The entire process is secure, with your data encrypted and protected.
Speed: Verification is completed in minutes, providing quick access to banking services.
Compliance: Meets RBI’s guidelines, ensuring that your account is fully compliant.
Complete Your Xpress Personal Loan Quickly By Completing Video KYC
HDFC Bank’s video KYC process is user-friendly, efficient, and secure, providing a seamless experience for all customers. With HDFC Bank’s Xpress Personal Loans, you can even complete the video KYC process quickly and enjoy instant loan approvals. Whether you are opening a new account or applying for a Personal Loan, HDFC Bank’s video KYC ensures a hassle-free experience.
Apply for Xpress Personal Loan online
FAQs
Is Video KYC secure?
Video KYC is designed with robust encryption and follows strict RBI guidelines to protect your personal information.
What documents are required for Video KYC?
Typically, you need your original PAN card and a smartphone with internet access. Ensure you are in India during the process.
What if Video KYC is not done on time?
If you do not complete your video KYC, your Personal Loan application may not be approved. In such cases, you may have to visit a branch to complete the physical verification.
What if my Video KYC is rejected?
If your video KYC is rejected, the bank will inform you of the reason. Common issues may include blurry documents, poor video quality or mismatched information. In such cases, you may have to complete in-person KYC by visiting the bank branch.
Apply for Xpress Personal Loan online
*Disclaimer: Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. Loan at the sole discretion of HDFC Bank Limited. Loan disbursal is subject to documentation and verification as per Bank's requirement. Interest rates are subject to change. Please check with your RM or closest bank branch for current interest rates.
