Regalia ForexPlus Card FAQ

How can I check the balance on my HDFC Bank ForexPlus Card?

​​​​​​​You can check the balance on ForexPlus card with the help of NetBanking facility. You will need to use the card number as user ID & IPIN issued to you as part of the card kit to login to NetBanking facility. Alternately, you can also contact our PhoneBanking services to check the balance on your ForexPlus card.

What is the Regalia ForexPlus Card?

Regalia ForexPlus Card is specially designed considering the requirement for valued customer of the bank who are frequent visitors abroad. This card ensures the convenience, safety & cost effectiveness while using the card. You need not have to carry multiple currencies in various wallets nor you need to swap the funds within wallets while travelling to another country. This card is issued only in one currency and comes with exclusive feature of Zero Cross Currency Conversion Charges, ‘Thanks Again’ reward program, ATM Access Fee waiver, & Complimentary Lounge Access. Hence you are free to transact in any currency as per your wish. This card is an embedded chip based prepaid forex card introduced in partnership with MasterCard International. This card gives you the freedom to shop anywhere in the world and provides access to the currency of your destination at competitive market rates. It can be used at all MasterCard affiliated ATMs and merchant establishments worldwide. This card cannot be used for making payments in foreign currencies in India, Nepal or Bhutan.

This card also comes with General Purpose Reloadable card wallet (GPR wallet) in INR currency where you can get your Regalia ForexPlus Card encashed & use the same in India for ATM cash withdrawals & at merchant outlets or at ecom merchants for purchases in INR currency.

Can I issue cheques to load the Regalia ForexPlus Card?

You can load Regalia ForexPlus Card by issuance of cheque against the amount to be loaded and charges as applicable. However, cards will be loaded post realisation of the cheque deposited by you. The exchange rate applicable will be for the day on which funds are realized and card is activated.

How much is the Service Tax on Cross Currency Conversion, applicable at the time of Load, Reload and Refund?

Following are the currency conversion service tax slabs applicable at the time of Load, Reload and Refund. For more details on other charges applicable on Regalia ForexPlus Card refer section Fees and Charges

How to use the card at contactless terminals?

1. Look for MasterCard PayPass mark and contactless logo at the Point of Sale terminal machine at merchant outlet
2. Check the transaction amount displayed on the machine screen and tap/ wave your Contactless Regalia ForexPlus Card from a 4 cm range
3. Enter your 4-digit ATM PIN on the machine, if prompted
4. A green light will signal indicating that the transaction is complete

How can I change my demographic detsils for ForexPlus Card ?

a. To change your mobile number and email ID please follow below process.

Login to the Prepaid Card Netbanking Portal https://hdfcbankprepaid.hdfcbank.com/hdfcportal/index

Click on Manage my profile > Contact Information > Edit > Verify using OTP and done!

The details will be updated instantly. A communication will be sent via SMS on the registered mobile number.

b. To update your mailing address / Passport number in our records, please follow below process :

Please submit duly signed application form for CHANGE IN ADDRESS / PASSPORT number at nearest branch, do carry your original documents of PROOF OF ADDRESS / PASSPORT for verification.

Your mailing address / Passport number will be updated within 7 working days, once the application with any of the supporting documents is received and found to be in order.

Can I Use My Forex Card on Uber?

Yes, your forex card is perfect for Uber rides while traveling! Here’s how to smoothly set it up:

1. Personal Identity: First, ensure your forex card is linked to your personal identity and the local address of your travel destination.
2. Add to Uber: Open the Uber app and go to payment settings. Choose 'Add Payment Method' and select 'Prepaid Card.'
3. Enter Details: Fill in your forex card information.
4. Local Address: Update the app with the local address where you're staying, including the ZIP code.
5. Set as Default: Make your forex card the default payment method for hassle-free rides.

Need Help? If you encounter any issues setting it as a prepaid option, try adding it under the credit card category.

We understand how important convenient travel is to you, and we're here to help ensure your Uber rides abroad are as smooth as possible with your forex card.

​​​​​​​Have more questions, check our FAQs Section