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- PAY Cards, Bill Pay
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- UPI (Instant Mobile Money Transfer)
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- RemitNow Foreign Outward Remittance
- Remittance (International Money Transfers )
- Religious Offering's & Donation
- Forex Services for students
- Pay your overseas education fees with Flywire
- ESOP Remittances
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- Cards
- Bill Payments
- Recharge
- Payment Solutions
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- BORROW Loans, EMI
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- My Mailbox
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- Home
- PAY Cards, Bill Pay
- Money Transfer
- To Other Account
- To Own Account
- UPI (Instant Mobile Money Transfer)
- IMPS (Immediate Payment 24 * 7)
- RTGS (Available 24 * 7)
- NEFT (Available 24 * 7)
- RemitNow Foreign Outward Remittance
- Remittance (International Money Transfers )
- Religious Offering's & Donation
- Forex Services for students
- Pay your overseas education fees with Flywire
- ESOP Remittances
- Visa CardPay
- Cards
- Bill Payments
- Recharge
- Payment Solutions
- Money Transfer
- SAVE Accounts, Deposits
- INVEST Bonds, Mutual Funds
- BORROW Loans, EMI
- INSURE Cover, Protect
- OFFERS Offers, Discounts
- My Mailbox
- My Profile
- Home
- PAY Cards, Bill Pay
- Money Transfer
- To Other Account
- To Own Account
- UPI (Instant Mobile Money Transfer)
- IMPS (Immediate Payment 24 * 7)
- RTGS (Available 24 * 7)
- NEFT (Available 24 * 7)
- RemitNow Foreign Outward Remittance
- Remittance (International Money Transfers )
- Religious Offering's & Donation
- Forex Services for students
- Pay your overseas education fees with Flywire
- ESOP Remittances
- Visa CardPay
- SAVE Accounts, Deposits
- INVEST Bonds, Mutual Funds
- BORROW Loans, EMI
- INSURE Cover, Protect
- OFFERS Offers, Discounts
- My Mailbox
- My Profile
- Personal
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- ThisPageDoesNotContainIconMerchants
HDFC Bank Merchant Services
Now you can raise requests pertaining to your POS terminal or Payment gateway by calling on a Single Number or mailing us at merchantsupport@hdfcbank.com
Please keep your Terminal Identification Number (TID number) ready to access your account.
Phone numbers and email addresses mentioned here are the only Customer Care numbers of HDFC Bank Merchant Services, which you should use. Please do not use any other since it may put you at risk of fraud.
HDFC Bank Merchant Services customer care is available 24 hours on all days including Sundays and Holidays. Just call the customer care number in your Location.
For Gujarat / Karnataka / Chennai / Delhi & NCR / Telangana / West Bengal / Mumbai / Maharashtra / North East dial (STD) 60017000
For Punjab , Haryana, J&K / Coimbatore/ Kerala / Goa / Rajasthan / Andhra Pradesh/ Bihar & Jharkhand / Madhya Pradesh & Chhattisgarh / Uttar Pradesh & Uttaranchal / Odisha / dial (STD) 6001700
Please refer the below table for more details.
Level 1 Support
false
Level 1 Support | |
Region | Helpdesk No |
Andhra Pradesh | 0891-6001700 |
Bihar | 0657-6001700 |
Chennai | 044-60017000 |
Coimbatore | 0422-6001700 |
Delhi & NCR | 011-60017000 |
Goa | 0832-6001700 |
Gujarat | 079-60017000 |
Jharkhand | 0657-6001700 |
Karnataka | 080-60017000 |
Kerala | 0484-6001700 |
Kolkata | 033-60017000 |
Madhya Pradesh & Chattisgarh | 0731-6001700 |
Maharashtra | 020-60017000 |
Mumbai | 022-60017000 |
North East | 033-60017000 |
Odisha | 0674-6001700 |
Punjab , Haryana, J&K | 0172-6001700 |
Rajasthan | 0141-6001700 |
Telangana | 040-60017000 |
Uttar Pradesh & Uttaranchal | 0562-6001700 |
LEVEL 2 SUPPORT
Level 2 Support | ||
Region | Service Manager Email ID | Helpdesk Manager Name |
Andhra Pradesh | padmavathi.gujula@hdfcbank.com | Ms. Padmavathi Gujula |
Bihar | sudipK.roy@hdfcbank.com | Mr.Sudip Roy |
Chennai | santhosh.dhanasekar@hdfcbank.com / shankar.chakkaravarthy@hdfcbank.com | Mr. Santhosh Dhanasekar/ Mr Shankar Chakkaravarthy |
Coimbatore | santhosh.dhanasekar@hdfcbank.com / shankar.chakkaravarthy@hdfcbank.com | Mr. Santhosh Dhanasekar/ Mr Shankar Chakkaravarthy |
Delhi & NCR | sonali.kumar1@hdfcbank.com | Sonali Kumar |
Goa | smitar.naik@hdfcbank.com | Ms. Smita R Naik |
Gujarat | jalpa.ajmeri@hdfcbank.com | Ms. Jalpa Ajmeri |
vini.yeole@hdfcbank.com | Ms. Vini Yeole | |
Jharkhand | sudipK.roy@hdfcbank.com | Mr.Sudip Roy |
Karnataka | madhusudana.s@hdfcbank.com | Mr.Madhu Sudana |
Kerala | prabhu.d@hdfcbank.com | Mr. Prabhu D |
West Bengal | sudipK.roy@hdfcbank.com | Mr.Sudip Roy |
Madhya Pradesh & Chattisgarh | Srushti.Palande@hdfcbank.com | Ms. Srushti Palande |
Maharashtra | mohammadazar.shaikh@hdfcbank.com | Mr. Mohammad Azar Shaikh |
Mumbai | sanchi.vijan@hdfcbank.com | Ms. Sanchi vijan |
North East | puspa.samal@hdfcbank.com | Ms. Puspa Rani Samal |
Odisha | puspa.samal@hdfcbank.com | Ms. Puspa Rani Samal |
Punjab | sunny.kumar13@hdfcbank.com | Mr. Sunny Kumar |
Rajasthan | abhishek.sameria@hdfcbank.com | Mr. Abhishek Sameria |
Telangana | padmavathi.gujula@hdfcbank.com | Ms. Padmavathi Gujula |
Uttar Pradesh & Uttaranchal | vishnu.sharma9@hdfcbank.com | Mr. Vishnu Sharma |