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- PAY Cards, Bill Pay
- Money Transfer
- To Other Account
- To Own Account
- UPI (Instant Mobile Money Transfer)
- IMPS (Immediate Payment 24 * 7)
- RTGS (Available 24 * 7)
- NEFT (Available 24 * 7)
- RemitNow2India (Foreign Inward Remittance)
- Religious Offering's & Donation
- Forex Services for students
- RemitNow (Foreign Outward Remittance)
- Remittance (International Money Transfers )
- Visa CardPay
- Cards
- Bill Payments
- Recharge
- Payment Solutions
- Money Transfer
- SAVE Accounts, Deposits
- INVEST Bonds, Mutual Funds
- BORROW Loans, EMI
- INSURE Cover, Protect
- Shop Offers, Discounts
- My Mailbox
- My Profile
- Home
- PAY Cards, Bill Pay
- Money Transfer
- To Other Account
- To Own Account
- UPI (Instant Mobile Money Transfer)
- IMPS (Immediate Payment 24 * 7)
- RTGS (Available 24 * 7)
- NEFT (Available 24 * 7)
- RemitNow2India (Foreign Inward Remittance)
- Religious Offering's & Donation
- Forex Services for students
- RemitNow (Foreign Outward Remittance)
- Remittance (International Money Transfers )
- Visa CardPay
- SAVE Accounts, Deposits
- INVEST Bonds, Mutual Funds
- BORROW Loans, EMI
- INSURE Cover, Protect
- Shop Offers, Discounts
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Merchants
Now you can raise requests pertaining to your POS terminal or Payment gateway by calling on a Single Number or mailing us at merchantsupport@hdfcbank.com
Please keep your Terminal Identification Number (TID number) ready to access your account.
Phone numbers and email addresses mentioned here are the only Customer Care numbers of HDFC Bank Merchant Services, which you should use. Please do not use any other since it may put you at risk of fraud.
HDFC Bank Merchant Services customer care is available 24 hours on all days including Sundays and Holidays. Just call the customer care number in your Location.
For Gujarat / Karnataka / Chennai / Delhi & NCR / Telangana / West Bengal / Mumbai / Maharashtra dial (STD) 60017000
For Punjab , Haryana, J&K / Coimbatore/ Kerala / Goa / Rajasthan / Andhra Pradesh/ Bihar & Jharkhand / Madhya Pradesh & Chhattisgarh / Uttar Pradesh & Uttaranchal / Odisha / dial (STD) 6001700
For North East dial 9333557000
Please refer the below table for more details.
Level 1 Support
false
Level 1 Support | |
Region | Helpdesk No |
Andhra Pradesh | 0891-6001700 |
Bihar | 0657-6001700 |
Chennai | 044-60017000 |
Coimbatore | 0422-6001700 |
Delhi & NCR | 011-60017000 |
Goa | 0832-6001700 |
Gujarat | 079-60017000 |
Jharkhand | 0657-6001700 |
Karnataka | 080-60017000 |
Kerala | 0484-6001700 |
Kolkata | 033-60017000 |
Madhya Pradesh & Chattisgarh | 0731-6001700 |
Maharashtra | 020-60017000 |
Mumbai | 022-60017000 |
North East | 9333557000 |
Odisha | 0674-6001700 |
Punjab , Haryana, J&K | 0172-6001700 |
Rajasthan | 0141-6001700 |
Telangana | 040-60017000 |
Uttar Pradesh & Uttaranchal | 0562-6001700 |
LEVEL 2 SUPPORT
Level 2 Support | ||
Region | Service Manager Email ID | Helpdesk Manager Name |
Andhra Pradesh | Gopi.molli@hdfcbank.com | Mr. Gopi Moli |
Bihar | Arnab.Ganguli@hdfcbank.com | Mr. Arnab Ganguli |
Chennai | santhosh.dhanasekar@hdfcbank.com / shankar.chakkaravarthy@hdfcbank.com | Mr. Santhosh Dhanasekar/ Mr Shankar Chakkaravarthy |
Coimbatore | santhosh.dhanasekar@hdfcbank.com / shankar.chakkaravarthy@hdfcbank.com | Mr. Santhosh Dhanasekar/ Mr Shankar Chakkaravarthy |
Delhi & NCR | bharat.gupta1@hdfcbank.com | Mr. Bharat Gupta |
Goa | durva.chopdekar@hdfcbank.com | Ms. Durva Chopdekar |
Gujarat | jalpa.ajmeri@hdfcbank.com | Ms. Jalpa Ajmeri |
Jharkhand | Arnab.Ganguli@hdfcbank.com | Mr. Arnab Ganguli |
Karnataka | hampesh.dn@hdfcbank.com | Mr. Hampesh DN |
Kerala | vinukurian.abraham@hdfcbank.com | Mr. Vinu Kurian Abraham |
West Bengal | Arnab.Ganguli@hdfcbank.com | Mr. Arnab Ganguli |
Madhya Pradesh & Chattisgarh | Srushti.Palande@hdfcbank.com | Ms. Srushti Palande |
Maharashtra | Mr. Shinil Raj / Ms. Poorva Sardesai | |
Mumbai | sanchi.vijan@hdfcbank.com | Ms. Sanchi vijan |
North East | puspa.samal@hdfcbank.com | Ms. Puspa Rani Samal |
Odisha | puspa.samal@hdfcbank.com | Ms. Puspa Rani Samal |
Punjab | sunny.kumar13@hdfcbank.com | Mr. Sunny Kumar |
Rajasthan | abhishek.sameria@hdfcbank.com | Mr. Abhishek Sameria |
Telangana | padmavathi.gujula@hdfcbank.com | Ms. Padmavathi Gujula |
Uttar Pradesh & Uttaranchal | Mohammad.Ibrahim@hdfcbank.com | Mr. Mohammad Ibrahim |