HDFC ERGO Home insurance

Safeguard your home and valuables with comprehensive cover

HDFC ERGO Home insurance

All You Need To Know

Features and Benefits

You will get some exclusive features and benefits with your Home Insurance

  • Complete Protection: Avail of protection for both your home and its contents

  • Optional cover: Along with extensive coverage, a low cost optional cover for burglary, including theft and larceny is also offered.

  • Premium discounts: You can avail of a premium discount 15% for security features at your home

  • Minimum Documentations: Minimum & uncomplicated documentation required for this policy.

Click here to download the brochure

Home Insurance policy offer

Here are the details regarding the coverage that the Home Insurance policy offers:

1) Fire and Special Perils

Building (section I) and Contents (Section IA)

This covers the structure of your home and contents against the following.

  • Fire, lightning, explosion / implosion, aircraft damage

  • Riot strike, malicious and terrorist damages

  • Bursting and overflowing of water tanks, apparatus, pipes

  • Storm, cyclone, typhoon, tempest, hurricane, tornado, flood and inundation

  • Earthquake, volcanic eruption and other convulsions of nature

  • Impact damage by rail / road vehicle and animals

  • Subsidence and landslide, including rockslide

  • Missile testing operations

  • Leakage from automatic sprinkler installations

  • Bush fire

  • Terrorism

The Sum Insured for the Fire and Special Perils cover is as follows:

The sum insured for the property is based on the reinstatement value. This is the reconstruction cost of the house in the event of any loss / damage due to any of the insured events covered under this policy. The reconstruction value for your house will be determined by the construction cost which does not include the cost of land. The reconstruction cost is based on the following parameters:

  • 1. Built-up area of the house (Square Feet)

  • 2. Cost of construction in your area / locality
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2) Burglary and Housebreaking including Larceny and Theft

(Section II) - Contents (as defined by Indian Penal Code)

You can insure the possessions in your home against loss due to burglary, attempted burglary and/or break-ins. If your jewellery is kept in a locked safe within the home premises, it will also be covered, if same is declared at time of taking insurance.

The Sum Insured for Burglary and Housebreaking including Larceny and Theft is as follows:

  • The conditions under Section I A Fire and Special Perils will also apply to Section II Burglary and Theft.

  • The sum insured for contents / valuables is based on the market value.

  • You could cover a host of household items like electronic equipments, furniture and furnishings, jewellery, clothes etc.

The rates of premium on HDFC ERGO Home Insurance policy are as follows:

Section - I

Section - II

SFSP Cover

BHB Cover

(a) BLDG / In lakhs

Base premium

Revised premium

(a) Contents/ In lakhs

Base premium

Revised premium

(a) Contents/ In lakhs

Premium (incl of ST 15%)

5

340

391

1

68

78

1

276

7.5

510

587

1.5

102

117

1.5

413

10

680

782

2

136

156

2

552

12.5

850

978

2.5

170

196

2.5

691

15

1020

1173

3

204

235

3

828

17.5

1190

1369

3.5

238

274

3.5

966

20

1360

1564

4

272

313

4

1104

22.5

1530

1760

4.5

306

352

4.5

1242

25

1700

1955

5

340

391

5

1380

27.5

1870

2151

5.5

374

430

5.5

1518

30

2040

2346

6

408

469

6

1656

35

2380

2737

6.5

442

508

6.5

1794

40

2720

3128

7

476

547

7

1932

45

3060

3519

7.5

510

587

7.5

2070

47.5

3230

3715

8

544

626

8

2208

50

3400

3910



Click here to read the policy wording.

Exclusions

The following are the exclusions on the policy that you should note.

  • Wilful destruction of property

  • Loss or damage caused by depreciation, wear and tear and consequential loss of any kind

  • Loss or damage, directly or indirectly, caused by, arising from or in consequence of or contributed to by nuclear weapons material and/or ionizing radiations

  • Loss or damage, whether arising directly or indirectly from any consequences of war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection military or usurped power or civil commotion or loot or pillage in connection therewith.

PLEASE NOTE: *This content is descriptive only. Actual coverage is subject to the language of policy issued.

** These are illustrative exclusions. For a detailed list, kindly refer to the policy wordings.

Disclaimer:

Please note that HDFC Bank is a corporate agent of HDFC ERGO. The Contract of insurance is between HDFC ERGO and the Insured only and HDFC Bank is not a party to the said contract. Participation by customer to buy insurance policy is purely voluntary. Insurance is the subject matter of the solicitation. For more details on coverage, terms and conditions, please read the policy document carefully before conducting a sale.

Certified Corporate Agent's License No. CA00100

Claim Procedure

In the event of any claim, call HDFC ERGO’s toll free helpline no. 022 6234 6234 / 0120 6234 6234 and register your claim at the earliest. Once you have registered your claim, a surveyor will be appointed to estimate the loss / damage, based on the type of loss viz. fire / burglary etc.

Simply keep the following details handy:

  • Equipment damaged

  • Location of loss

  • Cause of loss and

  • Amount of loss (approximate estimation)

  • Your policy number for reference

Once you have registered your claim, a surveyor will be appointed to estimate the loss / damage, based on the type of loss viz. fire / burglary etc.

The Claim form and other documents related to the nature of loss can be collected from you by HDFC ERGO personnel. Alternatively, you may send them to our Claims Processing Cell at the following address:

HDFC General Insurance Company Limited

6th Floor, Leela Business Park,

Andheri Kurla Road,

Andheri – East, Mumbai- 400 059, India

Please retain a copy of the documents sent for your records. On receiving the full and final documentation, the claim will then be processed promptly.

The documents required will depend according to the loss that has occurred. Here is a preliminary list:

For loss / damage due to fire:

  • Fire brigade report, if applicable

  • FIR, if applicable

  • Repair bills or replacement bills as desired by the Surveyor

  • Any other documents that the Surveyor thinks appropriate

  • In case of high valued items, original purchase invoice with details on the make, manufacturing year, etc is required to arrive at the depreciation and basis of indemnity etc.

For losses due to burglary:

  • Original invoice mentioning value of the item(s) stolen

  • Replacement cost / repair cost.

  • FIR

  • Final police report

To download the claim form, Click here

Disclaimer:

Please note that HDFC Bank is a corporate agent of HDFC ERGO. The Contract of insurance is between HDFC ERGO and the Insured only and HDFC Bank is not a party to the said contract. Participation by customer to buy insurance policy is purely voluntary. Insurance is the subject matter of the solicitation. For more details on coverage, terms and conditions, please read the policy document carefully before conducting a sale.

Certified Corporate Agent's License No. CA0010

Already have Insurance?

Get Started with your Home Insurance

Got your Welcome Kit? Inside it you will find:

  • A Policy Document:

  • Policy Wordings: to help you understand what is covered under the policy

Did you know?

  • You can get protection for both your home and its contents.

  • You can get an optional low cost cover for burglary, including theft and larceny.

  • You can avail a premium discount of up to 15% for security features.

You may also benefit from:

  • A Travel Insurance Policy that protects you against any loss, delay or damage when you are abroad.

  • A Health Suraksha Policy that provides you optimal coverage for treatment, including all pre and post hospitalization costs.

  • A Critical Illness Insurance Policy that gives you a lump sum amount required to treat critical illnesses and pay for associated treatment.

Claim settlement

Get access to easy claim settlements

To make a claim, call HDFC ERGO’s toll free helpline 022 6234 6234 / 0120 6234 6234 and register your claim

Once you have registered your claim, a surveyor will be appointed to estimate the loss

HDFC ERGO personnel will collect the claim form and other documents related to the claim. Alternatively, you may send them to our Claims Processing Cell at the following address:

HDFC General Insurance Company Limited
6th Floor, Leela Business Park,
Andheri Kurla Road,
Andheri – East, Mumbai- 400 059, India

Know more about the claims procedure

Keep the following details handy to process the claim:

  • Equipment damaged

  • Location of loss

  • Cause of loss

  • Amount of loss (approximate estimation)

  • Policy number for reference

For loss / damage due to fire:

  • Fire brigade report, if applicable

  • FIR, if applicable

  • Repair bills or replacement bills as desired by the Surveyor

  • Any other documents that the Surveyor thinks appropriate

  • In case of high value items, original purchase invoice with details on the make, manufacturing year, etc is required to arrive at the depreciation and basis of indemnity etc

For loss due to burglary:

  • Original invoice mentioning value of the item(s) stolen

  • Replacement cost / repair cost

  • FIR

  • Final police report

FAQs

What are the eligibility criteria to avail a Home Insurance policy?
For individuals - Any resident Indian who is the owner and / or occupant of the property can purchase a Home Insurance Policy. However Home Insurance - multiyear policy can be issued only to house / flat owners and not to tenants.

For Society – Any authorized member of society’s managing committee can buy policy to cover society building & common utilities wherein policy needs to be issued in name of society.

What will be the start date of my insurance policy?
Your insurance cover starts from the commencement date indicated on the policy schedule, this could be any selected date (not later than 15 days) after date of payment of premium.

What is the maximum policy period under Home Insurance?
Home insurance can be purchased for policy period from 1year and 3 to 5 years.

Do I need to pay premium in advance for multiyear policy, i.e policy period more than 1 year?
Yes, entire premium has to be paid in advance.

How do we do the property valuation for home insurance?
Property valuation is done by multiplying the built up area of the property with the cost of construction per square feet.
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Currently the cost of construction is taken around 1500 to 2000 depending on the location of the property and type of construction.

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