FAQs
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Common questions for all Visa bill pay
All Visa BillPay-Debit card/Credit Card
Do I receive reminders and alerts from Visa Bill Pay?
Yes, Visa Bill Pay provides you with a number of alerts to help you track your payments due and also the outcome of the payments made by you. As a registered user of Visa Bill Pay you can receive alerts on a new bill being presented to you, outcome of a payment made by you, etc. You would receive these alerts as emails at thee-mail addresses specified by you.
You can set up alerts under the Modify Profile link available to you on the left panel of the screen, once you have logged into the Visa Bill Pay service using your Login ID and password.
As a 'Pay Right Away' customer you would receive an email confirming the outcome of your transaction.
Do I need to register to use the Visa Bill Pay service?
You only need to register for the Visa Bill Pay service when you wish to use and avail the benefits of the Register and Pay service. There are no transaction charges or any other charges for making payments through Visa Bill Pay.
However you can make payments of your bills without registering at Visa Bill Pay, by using the Pay Right Away service. This service allows you to make your payments by providing all the bill details each time you wish to make a payment. You would normally need to have at hand a copy of the bill you wish to pay, to be able to enter the necessary details of your bill payment.
How can I prove I made a payment?
You can track your payments if you need to provide proof of a payment. Your bank or credit card statement will show the charge to your account. The statement will display "Visa Bill Pay” and an identifiable part of the biller name (Eg: Airtel Cell, when you make payments to Bharti Cellular Limited).
In addition you would be supplied an instant online receipt at the time of making the payment. You can store or print this receipt for your reference. You can use the unique transaction ID printed on the receipt to track your payment and resolve any queries or disputes.
By when should I make my bill payments?
To ensure that your payments arrive before a due date and to avoid late payment charges, you need to make your payment at least 3 working days before the bill due date.
What are the benefits of registering for Visa Bill Pay?
When you enroll for the Register and Pay service, you automatically enjoy a number of benefits.
You gain greater control over the bill management process. You can view, pay and track your bills from one, central place. All your monthly billing information – at your finger tips, on one page!
You can receive your bill statements electronically. You can see the amount you owe, the due date and pay the bill. You get email notifications every time you have a bill that has arrived for payment and also get reminders for due dates. Importantly, the one-time biller set up done by you, ensures that you are saved the trouble of entering your bill details each time you have to make a payment. There are more billers’ options available to you under this service – as many billers require a pre-registration before you can start making payments.
Your payment history is stored online for a period of 6 months and can be retrieved by you anytime for reference or record.
Is Visa Bill Pay secure?
Visa Bill Pay employs the best-in-class security so that the transactions done through the Visa Bill Pay service are secure.
Visa Bill Pay uses Secure Socket Layers (SSL) data encryption. Using SSL ensures that the information you exchange with Visa Bill Pay is never transmitted over the Internet unencrypted and cannot be viewed by unauthorized individuals. Visa Bill Pay uses SSL to protect users from unauthorized tampering or viewing of their account and billing information. This encryption is done using 128-bit RC4 encryption. In addition your credit/debit card information is processed over secure gateways that are certified by Visa.
What are the benefits of Visa Bill Pay service?
Paying bills with Visa Bill Pay simplifies your life. Your payments are made quickly and conveniently, and you no longer have to track payment due dates, write multiple checks or balance your checkbook. And depending on the Visa card you use, you may be eligible to earn reward points or special discounts.
Can I pay someone else's bills using Visa BillPay?
Yes, you can pay someone else's bill through Visa Bill Pay. However, to do so you will have to add the name of the biller/payee in your list of billers/payees and provide the relevant account information.
How can I prove I made a payment using Visa BillPay?
You can track your payments if you need to provide proof of a payment. Your bank or credit card statement will show the charge to your account. The statement will display "Visa Bill Pay” and an identifiable part of the biller name (Eg: Airtel Cell, when you make payments to Bharti Cellular Limited).
In addition you would be supplied an instant online receipt at the time of making the payment. You can store or print this receipt for your reference. You can use the unique transaction ID printed on the receipt to track your payment and resolve any queries or disputes.
Do I receive reminders and alerts from Visa BillPay?
Yes, Visa Bill Pay provides you with a number of alerts to help you track your payments due and also the outcome of the payments made by you. As a registered user of Visa Bill Pay you can receive alerts on a new bill being presented to you, outcome of a payment made by you, etc. You would receive these alerts as emails at thee-mail addresses specified by you.
You can set up alerts under the Modify Profile link available to you on the left panel of the screen, once you have logged into the Visa Bill Pay service using your Login ID and password.
As a 'Pay Right Away' customer you would receive an email confirming the outcome of your transaction.
Which billers can I pay using the Visa BillPay service?
You can pay many national and local billers and service providers through the Visa Bill Pay service. Typically you could pay the following category of entities:
- Telephone - landline companies
- Telephone – cellular companies
- Electricity companies
- Gas Companies
- Insurance companies
- Municipal Taxes
- Internet service providers
- Depositories
- Charity organizations
To see if a biller or payee currently participates, review our List of Billers. Billers are constantly being added to the list, so check back often.
Can I pay someone else's bills using Visa BillPay?
Yes, you can pay someone else's bill through Visa Bill Pay. However, to do so you will have to add the name of the biller/payee in your list of billers/payees and provide the relevant account information.
Do I need to register to use the Visa BillPay service?
You only need to register for the Visa Bill Pay service when you wish to use and avail the benefits of the Register and Pay service. There are no transaction charges or any other charges for making payments through Visa Bill Pay.
However you can make payments of your bills without registering at Visa Bill Pay, by using the Pay Right Away service. This service allows you to make your payments by providing all the bill details each time you wish to make a payment. You would normally need to have at hand a copy of the bill you wish to pay, to be able to enter the necessary details of your bill payment.
What is the Visa Bill Pay BillPay service?
Visa Bill Pay is an extremely simple, convenient and secure way to pay your bills. At www.visabillpay.in you can pay your electricity, telephone, cellular, insurance and other bills, make contributions to various charities and other institutions and even remit your subscription monies to various magazines and clubs. You can do all this from the comfort of your house or office, over the Internet – any time, any place.
All you need is a valid Visa card to make these payments
Which billers can I pay using this service?
You can pay many national and local billers and service providers through the Visa Bill Pay service. Typically you could pay the following category of entities:
- Telephone - landline companies
- Telephone – cellular companies
- Electricity companies
- Gas Companies
- Insurance companies
- Municipal Taxes
- Internet service providers
- Depositories
- Charity organizations
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