PhoneBanking

Get in touch with us for your Banking needs on our easy to remember numbers. Now you can access your Accounts, Credit Cards, Loans, Demat Accounts and Investment Services by calling on a Single Number.

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Please keep your Customer Identification Number and Telephone Identifcation Number (TIN) or Debit / ATM / Bearer Card number and associated PIN ready to access your account.

Please keep your Credit Card number ready to access your Credit Card related details

Reporting loss of your Debit / Credit / ATM / Forex / Prepaid / Bearer Card is available 24 hours on all days including Sundays and Holidays. Just call the PhoneBanking number in your Location.

For Credit Card related queries, you can also contact us on 1800 425 4332 (toll free from BSNL / MTNL landline) from the following cities: Agra/ Ajmer/ Allahabad/ Bareily/ Bhubaneshwar/ Bokaro/ Cuttack/ Dhanbad/ Dehradun/ Erode/ Guwahati/ Hissar/ Jammu and Srinagar/ Jamshedpur/ Jhansi/ Jodhpur/ Karnal/ Kanpur/ Madurai/ Mangalore/ Mathura/ Meerut/ Moradabad/ Muzaffarpur / Mysore/ Pali/ Patiala/ Patna/ Rajkot/ Ranchi/ / Rourkela/ Salem/ Shimla/ Siliguri/ Silvassa / Surat/ Trichy/ Udaipur/ Varanasi

Timings:

  • Banking : Banking services are combination of IVR and Agent offering depending on the type of transaction. All IVR transactions are available 24x7 on all days. Reporting loss of cards is a PhoneBanker-assisted facility and is available 24 hours on all days.
  • Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.
  • Loan Services : Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.
  • Demat and Loan Against Securities Account Services : Services are available between 8:30 a.m to 5:30 p.m on weekdays and 9:30 a.m to 1:30 p.m on Saturdays (This facility is not available on Sundays and Bank Holidays)

Mutual Fund or Investment Services Account related services are offered @ Toll-free number 1800 22 1006 from BSNL / MTNL Landline, anywhere in India or at (022) 6160 6161 during agent hours between 9:30 am to 6:30 pm on weekdays and 9:30am to 1:30 pm on Saturdays. (This facility will not be available on Bank Holidays and Sundays).