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Merchant Services
Overview
Features & Benefits
Payment Gateway
Merchant Product Offerings
Marketing and Other Support
Merchant Services
Speed and Accuracy of Transactions

HDFC bank Merchant Services offers latest technology EDC machines and payment gateway, supported by world-class technological infrastructure to ensure fast transactions.

The time taken to process a transaction is in seconds and you can be rest assured of the net amount getting credited to your current account on the next working day.

Greater Profitability
Accepting payments in cash is costly. If you calculate the time spent by you or your employee in accepting cash, counting the same, making appropriate stacks, time and cost involved in visiting the nearest bank branch, waiting time at the branch and the cost of depositing cash (some banks charge for accepting cash), you will realise that paying a small discount rate on card transactions is a much more effective way of saving cost and time.
Reduced Risk
HDFC bank Merchant Services has a dedicated team working round the clock and strives to guard our merchant customers against the risk posed by fraudsters. We have proactive risk management software that runs checks on the cards swiped on our terminals. We inform our merchant customers within minutes of a suspicious transaction being done on our machines to take necessary actions.
Payment Reports
With HDFC bank Merchant Services, you get an option of taking payment reports on a daily, weekly, fortnightly or monthly basis. This will help you match your card transactions against the payment credits in your current account with us.
Relationship Officers
A dedicated Relationship Officer is assigned to the merchant. This officer acts as a one point contact for all your requirements concerning the Merchant Services department and will also facilitate your other banking related requirements.
Dedicated Helpdesk
We have an, in-house, dedicated, customer service team, which trouble shoots in case you need any assistance on the machine operations, rolls, charge backs, reports, etc. In case you need any assistance on the EDC machines installed at your outlet please call us up at the following numbers

Location Phone number
Ahmedabad and Gujarat 079-26768655/ 079-26766708
Andhra Pradesh 0891-6616500
Bangalore and Karnataka 080-25462222
Chennai 044-28601425
Delhi 011-41392244
Goa 0832-2421018 / 2421207
Hyderabad 040-23230707
Kerala 0484-2534322
Kolkata 033-2248-8404/09/14/18
Madhya Pradesh 0731-3200340/4069552
Maharashtra 0712-6615109
Mumbai 022 24902490
Orissa 0674-2390591
Pune

020 40070110/ 020 40070111

Punjab, Haryana, Himachal Pradesh, Jammu and Kashmir 0172-5094548
Rajsathan 0141-5104022/5115377
Tamilnadu- Except Chennai 0422 4391421
Uttar Pradesh 0522-3258918
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