IMPS

All you need to do is register your mobile number with the bank and link it to your account number (the one you want the money to be credited to).

Step 1:

Register for IMPS:
You can register for IMPS service by calling up PhoneBanking and following the steps given below.

 

• Call PhoneBanking number
• Select Language
• Select 1 for Banking
• Select 6 to register for IMPS

To get the MMID number, sms MMID to 5676712.

Step 2:

Share your MMID and Mobile Number with the sender (person who is remitting money), so that he/she can transfer money to your account instantly.

Currently the facility to transfer funds from your account to another account through IMPS is unavailable due to system upgradation. However you can receive money though IMPS into your account.

What is IMPS?
IMPS stands for Interbank Mobile Payment Service. It is an instant interbank electronic fund transfer service, which you can use with your mobile phone. As an HDFC Bank customer you can send money instantly to anyone in any participating bank (including another HDFC Bank customer) who is registered for IMPS via the MobileBanking service. You can also receive money through this mechanism from anyone else in a participating bank (including another HDFC Bank customer).

How does this transfer happen in real time?
We have set up a system with our participating banks, in association with the National Payment Corporation of India (NPCI), to enable real time fund transfers between banks. We do our best to make your banking as easy as possible.

What is MMID?
MMID stands for ‘Mobile Money Identifier’. A 7 digit MMID unique code will be issued to you by your bank to enable you to avail of IMPS when you have to receive money. You will have different MMID's for different accounts; however, all these can be linked to a single mobile number.

Do I, as sender or receiver, need to have a bank account to use IMPS?
Yes, you need to have a bank account with HDFC Bank to use IMPS.

Do I need to register to send money using IMPS?

Currently the facility to transfer funds from your account to another account through IMPS is unavailable due to system upgradation. However you can receive money though IMPS into your account.

If I have more than one account linked to my mobile number how do I select the account from which I want to send money to a beneficiary?
All you have to do is specify the particular account from which you want to send money during the transaction.

Is my beneficiary also required to register for IMPS?
Yes, your beneficiary (either an HDFC Bank customer or another Bank’s customer) has to have his/her mobile number registered with his/her respective bank in which the account is hosted. Your beneficiary should also have a valid 7 digit MMID provided by his/her bank. Just as you have, your beneficiary will also have a unique MMID for each bank account linked to his/her mobile number.

What details of my beneficiary do I need to send money?
You will need your beneficiary’s 10 digit mobile number and MMID to send money.

Is there any limit on the value of transactions when I am receiving money using IMPS?
HDFC Bank has not put any limit on the amount of money that the beneficiary can receive using IMPS.However, the remitting Bank may put a limit on the maximum amount of funds that can be transferred.

What if I lose my mobile phone, will someone who finds it be able to send money from my account using IMPS?
No. The person will have to know your Customer ID, IPINIt is an Internet Password that the customer can choose to access NetBanking. It is a confidential password for the security of their account. or ngpay PIN in order to authenticate any transaction. You should be careful not to divulge your personal details to anyone and not to save these details on your mobile phone.

What happens in case I enter a wrong beneficiary mobile number when sending money?
You will have to enter both a mobile number and MMID to initiate a money transfer and funds will be credited to an account. This is another reason why this service is safe.

Can I send or receive money at any time and on any day using IMPS?
IMPS transactions are not bound by any timing or holidays; you can send and receive money 24 hours a day and 7 days a week.

If I send money and the beneficiary’s account does not receive it, will I get my money back? When will I get my money back?
You will get your money back. If your account has been debited and the beneficiary’s account has not been credited, then the money will be sent back to your account within 7 working days. In case you do not receive the money within 7 working days, just call HDFC Bank PhoneBanking and mention the following:

• Sender’s Mobile Number
• Sender’s Account Number
• RRN (Transaction Reference Number)
• Date of Transaction
• Beneficiary’s Bank Name
• Beneficiary’s Mobile Number
• Beneficiary’s MMID
• Amount of Transaction

How long does it take for the money to be credited in my beneficiary’s account?
If the transaction is successful, the money will be credited in your beneficiary’s account immediately.

Can I send money from my HDFC Bank Savings account to another account in any other bank?
Yes, you can send money from your HDFC Bank account to any beneficiary who has an account registered for IMPS, with the IMPS participating banks. Click here to know about list of participating banks

Please note: Currently the facility to transfer funds from your account to another account through IMPS is unavailable due to system upgradation. However you can receive money though IMPS into your account.

After I send money, how will I know when my account has been debited?
You will receive an SMS confirming the debit to your account on your registered mobile phone when the transaction has been completed successfully.

Can I send and receive money using a mobile number other than one registered with the bank?
You can send and receive funds using a mobile number that has been registered with the bank only.

When can a beneficiary use the funds received through IMPS?
A beneficiary can use the funds immediately after they have been credited to his/her account.

Where do I register a complaint with regard to the IMPS transactions?
You can register a complaint by calling our PhoneBanking service. Your query will be resolved within 7 working days.