Banking : Banking services are combination of IVR and Agent offering depending on the type of transaction. All IVR transactions are available 24x7 on all days. Reporting loss of cards is a PhoneBanker-assisted facility and is available 24 hours on all days.
Loan Services : Loan services are available between 8:00 am to 8:00 p.m. on all days including Sundays & Bank Holidays for all locations except Bihar & Jharkhand, where agent services are available between 9:30 a.m. to 6:30 p.m. on weekdays & 9:30 a.m. to 1:30 p.m. on Saturdays only (Facility is not available on Sundays & Bank Holidays)
Demat Account Services : Services are available between 8:30 a.m to 5:30 p.m on weekdays & 9:30 a.m to 1:30 p.m on Saturdays (This facility is not available on Sundays & Bank Holidays)
Mutual
Fund or Investment Services Account
related services are
offered @ Toll-free number 1800 22 1006
from BSNL / MTNL Landline, anywhere
in India or at (022) 2856 1818 during
agent hours between 9:30 am to 6:30
pm on weekdays & 9:30am to 1:30
pm on Saturdays. (This facility will
not be available on Bank Holidays and
Sundays).
Now, you can use your Debit card and associated PIN to access our safe and automated IVR services any time.
