Redemption process


You can redeem your Reward Points through following modes:

  • 1. Customer Service Centres
    Click here for our Customer Service Centre Numbers
  • 2. Through Post: By Mailing the filled in "Redemption Form"
    Click here to download "Rewards Redemption Form"
  • 3. Online Redemption

    You can now redeem your reward points through NetBanking.

    • Its Easy to Use
    • Convenient
    • It's Safe & Secure

    Redeem your Reward Points in following Easy Steps:

    • 1. Login to HDFC Bank NetBanking and click on "Credit Cards" tab on top
    • 2. Register your Credit card (one time activity). Within "Credit Cards" tab click on "Register New Card" placed on left hand side navigation bar. You will need your 4 digit Credit Card PIN to complete this registration process
    • 3. Post registration, click on "Redeem Reward Points" link on the left hand side navigation bar. Select your Card, Click on "Continue" to proceed to the Online Redemption portal
    • 4. Click on "Redeem Reward Points" in the Homepage of "Online Redemption". Select "Points Range" and "Item Category" to view catalogue. Select items by adding to Shopping cart
    • 5. Once you have selected all items you want to redeem, Click on "View Shopping Cart" link to view items selected for redemption. Quantity of items selected can be modified here by clicking on "Edit"
    • 6. Please read the "Terms & Conditions" and click on the check box confirming acceptance of same. Your registered Address, Email id and Contact number will also be displayed. Please note that the redeemed items shall be delivered to the address displayed on this page. In case of any discrepancy, please DO NOT proceed with redemption and Call our Customer Service for updation.
    • 7. Click on "Redeem" to confirm redemption request. Note down the Redemption Order Number generated

Points + Pay (FasTrac Items)

Now you can buy products you always wanted to own by paying partly through redemption of Reward Points and the balance through your Credit Card.

This option is available on select range of products (FasTrac items) in Rewards Catalogue and can be availed only through the "Redemption Form" mode of redemption. We will debit the relevant "Pay" amount for the item selected on your credit card and the same will reflect in your card statement