MOBILE BANKING

Your Mobile is now your bank! Now access your bank account and conduct a host of banking transactions through your mobile, with our unique MobileBanking service.You can check your account level information such as balance details, mini statement, cheque status as well as carry out financial transactions such as Funds Transfer using HDFC Bank MobileBanking service.

What can I do using HDFC Bank MobileBanking ?

Using our MobileBanking service, you can avail of a host of features at your finger tips

Perform funds transfers *
Get your balance details
Obtain your last 3 transaction details
Request a cheque book
Stop a cheque payment
Enquire cheque status
Request an account statement
Get Fixed Deposit details
Request for I-PIN generation

* can be availed on ngpay

View our MobileBanking demo to find out more about our service

Click here to view list of Countries.

How does it work?

You can access HDFC Bank MobileBanking service using SMS on your mobile phone. You can access your account balance, mini statement,account statement etc using based SMS service.HDFC Bank MobileBanking is also available on ngpay wherein besides the above mentioned non financial transactions, you can also perform funds transfers from your HDFC Bank account using the mobile phone

For accessing your accounts using SMS service, you need to type the specific keyword for the transaction and send it to 9717465555. You will receive the response in the form of a text message on your mobile phone screen within a few seconds.

You can also access your account and carry out funds transfer using HDFC Bank MobileBanking on ngpay. You need to have a GPRS enabled mobile phone for downloading and using ngpay on your mobile phone.

MobileBanking codes for GSM Phones

MobileBanking on normal mobile phones can be conducted with normal SMS codes

SMS to be sent	Transaction	Information received
bal	Balance Enquiry	Gives the available balance in the accounts (maximum upto five accounts) linked to your customer identification number (Cust ID). First five accounts according to the vintage will be taken into account.
txn	Mini Statement	Information on last three debits / credits made to your account.
cst <6 digit chq. no. >	Cheque Status Enquiry	Status of a cheque issued by you, whether paid / stopped.
chq	Cheque Book Request	Cheque Book is mailed to you (Non Payment-at-par).
stp <6 digit chq. no.>	Stop Cheque	Stops an issued cheque from being paid.
stm	Request for Account Statement	Statement of Accounts for the current period is mailed to your addresss (Current period is the period from the date of issue of statement till date).
bil	Bill Presentment	For Electricity and Telephone Bills, details will be displayed on your phone.
fdq	Fixed Deposit Enquiry	Get information on fixed deposits currently live with the bank (max. 5 accounts). Get the A/c No., Principal Amount, Rate of Interest, Maturity Date and Maturity Amount.
new <13 digit new a/c no.>	Change of Primary Account	Option of changing your Primary Account and carrying out banking transactions on this new account number.
ipin	Internet Banking password (IPIN) regeneration	Confirmation of the receipt of IPIN regeneration request. The IPIN is sent to the customer's mailing address.

Mobile Banking on ngPay
It is our endeavour to simplify the world of banking for you. Keeping this in mind we offer you HDFC Bank MobileBanking services on ngpay which offers you a wide range of financial transactions through your mobile phone. You can now transfer funds, shop on your mobile with select merchants from wherever you are with ngpay.

Features

ngpay offers a range of services from it's network of partners. In a simple, consolidated menu, you can discover and choose merchants or service providers with whom you want to transact.
- Banking with HDFC Bank: Full suite of MobileBanking and Payment Services including Fund Transfer facility. You can transfer funds to any HDFC Bank Account / any Bank Account in India or any Visa Card (Debit or Credit) within India using ngpay.
- Entertainment at Fame Cinemas, INOX Cinemas: Search for shows, select / view seats and pay for tickets.
- Travel through IRCTC, Deccan, Make-My-Trip, Yatra, redBus: Search for options, price trips and book tickets.
- Shopping from Ferns N Petals, Archies, FutureBazaar: Search, buy and ship products to anyone, anywhere in India.
- Telecom Services with BPL Mobile: Manage your accounts, top-up the prepaid balance and pay your monthly postpaid bills.
For all the goods and services purchased from the above listed partners, you can make the payment using HDFC Bank Direct Pay or HDFC Bank Credit Card.
- Click here for viewing ngpay demo
- Click here to download ngpay on your mobile
- The ngpay application will be sent to your phone
- The application itself will guide you through the set up stages and you can be on your way
- ngpay works on most JAVA enabled phones (any phone priced over Rs.3000 will safely support ngpay)
How safe is it?
- One of the most secure and safe way to transact, ngpay transactions offer security levels similar to ATM transactions
- As an ngpay subscriber, for your security you will need to enter your unique 6-digit PIN, every time you make a payment transaction.This PIN is the one selected by you at the time of ngpay registration process.
- This PIN number is NOT stored on your handset, so hacking your stolen handset will not put you at risk
- ngpay Wallet is a tamper-proof digital wallet on your phone and it stores your Bank account / card details in an encrypted form
ngpay provides 128-bit end-to-end financial grade security from user's handset, through to the application servers. It has been independently certified for financial transactions and is verisign certified.

So get ngpay in your pocket, get set to open your world.

Click here for additional FAQs on ngPay
FAQs
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What is MobileBanking?

MobileBanking is a service that allows you to do banking transactions on your mobile phone without making a call , using the SMS facility.

How is this different from making a call on my mobile phone or using PhoneBanking?
The differences between making a call on your mobile phone and sending a text message are as follows:
- You are not required to dial a number, you send a text message i.e. a coded message to 9717465555
- HDFC Bank does not charge anything for this service and there is no airtime involved. However, the Cellular Service Provider may levy a nominal charge for the SMS facility.
- In MobileBanking, you actually see your banking transactions on your mobile phone screen as opposed to hearing a message through the phone.
How does it work?

MobileBanking works on the 'Text Messaging Facility' also called the SMS that is available on mobile phones. This facility allows you to send a short text message from your mobile phone instead of making a phone call.

All you need to do is type out a short text message on your mobile phone and send it out to 9717465555 .The response is sent to you as an SMS message, all in the matter of a few seconds.

This message travels from your mobile phone to the SMS Centre of the Cellular Service Provider, and from there it travels to the Bank's systems. The information is retrieved and sent back to your mobile phone via the SMS Centre, all in a matter of a few seconds.

What are the eligibility criteria?
Following are the eligibility criteria for availing the IMobileBanking service
- You need to have a mobile phone connection.
- You need to have a Savings/Current/Fixed Deposit Account with HDFC Bank to be able to use this facility
How do I avail of this service?

a. If you are opening an account with the bank, you can apply for MobileBanking through the account opening document.

b. If you already have an account with the bank, you can apply for MobileBanking through the combined Direct Banking Channels form. You can download the form and call for a sales representative. Alternatively you can fill this form and hand it over to your nearest branch.

c. If you already have an account with the bank and if you are registered for NetBanking services, then you can register online using the 'MobileBanking Registration' option available inside NetBanking.

Does it cost anything?

No, this service is brought to you FREE from HDFC Bank. Also, since you are using the text messaging service from your mobile phone, you do not incur any airtime charges in making a phone call from your mobile phone. However, the Cellular Service Provider may levy a nominal Value Added Services (VAS) charge for the SMS facility.

What transactions can I currently carry out from my cell phone using the MobileBanking service?
The following transactions are currently available -
- Balance Inquiry of all accounts linked to your Customer Identification Number (maximum up to five accounts)
- Checking the last 3 transactions in your primary account for MobileBanking
- Placing a Stop Payment on a cheque
- Requesting a cheque book
- Requesting an Account Statement
- Cheque Status inquiry
- Bill Presentment
- Fixed Deposit Inquiry
- A Help menu, which gives you the transaction codes for the various transactions
- IPIN registration request (Only for customers who have registered for HDFC Bank NetBanking)
Can I stop a series of cheques?

Currently, you can stop only one cheque at a time.

Can I get a statement for a previous period?

No, you can get statements only for the Current Period. Current Period is the period from the date your last statements mailed out to you till date.

Is there a charge for stop payment on a cheque?

There is no charge for stop payment on a cheque.

What is the order in which Fixed Deposit Account details appear?

The details gets listed in the order of the oldest Fixed Deposit appearing first up to a maximum of 5 Fixed Deposits.

Is there a PIN number?

There is no PIN number. However, you can access information only of your own account from your mobile phone

Is e-mail address necessary?

E-mail address is ideal but not necessary

If I do a Balance Inquiry, will it count as 1 message or 2?

It will count as 2 messages. Putting in your request is one message and the response is another.

Who intimates me once the registration process is complete?

The bank will send you a SMS (on the mobile number given for MobileBanking registration) after successful registration.

What if I lose my mobile phone, who do I report it to?

If you lose your mobile phone you should inform the branch. The MobileBanking facility will be disabled immediately.

What if I change my mobile number?

You will have to de-register your old mobile number and request for MobileBanking registration seperately for the new mobile number. You can submit the application for de-registration / registration at the Branch. Alternately you can use the 'MobileBanking Registrations' option under NetBanking services to register the new mobile number for MobileBanking.

How long does it take for the Registration process to be completed ?

You will be able to access MobileBanking services instantly , if your register through NetBanking.

Which are the countries from where I can access this service?

You can access this service by sending a short text message to 9717465555 from your registered mobile phone in these countries.
Register Now
Thank you for deciding to register for MobileBanking.

Ways to Register:

Online MobileBanking registration in three simple steps using NetBanking
- Login using your Cust ID and IPIN
- Click on MobileBanking Registration
- Fill in the required details
Don’t have a HDFC Bank Account yet? Get one now!
Download the Account Opening Form and submit the filled in form at the nearest HDFC Bank branch.
- Account Opening Form for Individuals
- Account Opening Form for Companies