Our mission is to be "a World Class Indian Bank", benchmarking
ourselves against international standards and best practices
in terms of product offerings, technology, service levels,
risk management and audit & compliance. The objective is to
build sound customer franchises across distinct businesses
so as to be a preferred provider of banking services for target
retail and wholesale customer segments, and to achieve a healthy
growth in profitability, consistent with the Bank's risk appetite.
We are committed to do this while ensuring the highest levels
of ethical standards, professional integrity, corporate governance
and regulatory compliance.
Our business strategy emphasizes the following :