Have you ever lost your Debit Card? When a wallet got stolen, or you forgot to take it back after paying your bill at the restaurant or dropped it while you were shopping?
Debit Cards have become an integral way of life for customers to make payments without the hassles of cash. Unlike Credit Cards where customers need to remember to settle bill payments every month, Debit Cards allow customers to make payments which get directly deducted from the account. It is also the means to access cash when needed, and losing such access is painful.
In the era of digital payments, Debit Cards have become irreplaceable. Hence, banks have made it simple for their customers to apply for reissue of Debit Card - whether it is lost, stolen, or damaged.
To begin with, if you have lost your Debit Card, the first thing to do is call the customer care and block your card to avoid tampering and misuse. Read here on how HDFC Bank allows customers to block Debit Card.
Once the card is blocked, all banks offer multiple channels to apply for reissue of ATM Cards:
Online via NetBanking: Login to your respective bank website and open the cards section. In the service request section, choose the card that needs replacement and select to make a reissue card application. Banks accept the request and dispatch a new card to your registered mailing address within a couple of working days.
Online via MobileBanking: If you do not have access to NetBanking, every bank mobile application allows users to submit an application for reissue of Debit or ATM Card. Login to the MobileApp and select cards from the menu section. You could click on service request from the cards section after identifying the specific card number for replacement. The Bank dispatches the Debit Card reissued to the mailing address registered.
Offline via Customer Care or Branch Visit: In case you are not comfortable using either NetBanking or Mobile Applications to raise these requests, you could quickly reach out to your bank customer care helpline numbers and speak to a customer service executive to register a reissue a Debit Card or ATM Card application. The request is logged in by the customer care team, and the new card is issued and dispatched directly to your registered mailing address.
However, if you are near the vicinity of a bank branch, you could also visit and submit an application for a replacement of your Debit Card in person and collect the card from the branch or request it to be delivered to your mailing address.
While banks have simplified the process to reissue a Debit Card, the process attracts a negligible replacement charge which varies from one bank to another. The charge would be directly debited to your account when the new Debit Card is issued.
So, the next time you lose a card, remember first to block the Debit Card and use any of the three simple, secure and efficient ways mentioned to request a reissue of new with the Bank. Click here to read more on how to go about blocking your Debit Card.p
New customers can get a new Debit Card through opening a new Savings Account while experiencing hassle-free banking with HDFC Bank. Existing HDFC Bank customers can get their Debit Card reissued within minutes here.
* Terms & conditions apply. Debit Card approvals are at sole discretion of HDFC Bank Ltd. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.
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