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FAQs


Last Modified On 28/03/2024


​​​​​​​1. What is the essence of the  Money plus Pettycash Prepaid Card  
The  Money plus Pettycash Prepaid Card is specifically designed for corporates to manage their Pettycash expenses, It's tailored to simplify the expense management for businesses.


2. Who is eligible for the  Money plus Pettycash Prepaid Card  
All corporations engaged with HDFC Bank, whether your partnership is blossoming or well-established, can secure a  Money plus Pettycash Prepaid Card for their team members.


3 Can you highlight the advantages of using the MoneyPlus Pettycash Prepaid Card? 
Certainly! Enjoy widespread acceptance at every merchant location nationwide, cash withdrawals from any ATM, seamless online transactions, effortless loading via E-net, direct debit, or cheques, plus transaction alerts via SMS/email, and the ease of balance inquiries at any ATM across India.
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4. What is the tenure of the  Money plus Pettycash Prepaid Card  
Your  Money plus Pettycash Prepaid Card remains active for five years, retaining its validity until the final working day of the month mentioned on your card.


5. Where does the  Money plus Pettycash Prepaid Card find its utility? 
Your card is your passport to a wide array of services and products, valid at all merchant outlets for in-stores, bill settlements, events, etc.


6. How can one administer the  Money plus Pettycash Prepaid Card  
Administer your card with ease via our Prepaid Card NetBanking Portal. Track your balance, peruse your transaction history, manage your spending limits, subscribe to e-statements, alter your PIN, and secure your card.


7. How do we update the  Money plus Pettycash Prepaid Card password? 
Simply sign in to our Prepaid Card NetBanking portal, navigate to 'Manage My Profile,' select 'Change Password,' and follow the prompts to ensure your credentials are up-to-date.


8.  What's the cap on loading funds to the MoneyPlus Petro Prepaid Card? 
Companies can load a maximum of Rs. 2 lakhs for full KYC cards.


9. Are transaction alerts provided for the  Money plus Pettycash Prepaid Card  
Absolutely, each transaction triggers an alert to your registered mobile number, and you can also monitor activity anytime via the Prepaid Card NetBanking Portal.


10. What steps should be taken if the card is misplaced or stolen? 
If your card ever falls into the wrong hands, promptly block it through the Prepaid Card Net Banking Portal or contact our Phone Banking service at 1800 1600/1800 2600 for immediate assistance.


11. What should one do if they detect unauthorized transactions? 
Should you notice any transactions that weren't authorized by you, it's crucial to inform HDFC Bank without delay and have your card blocked or hotlisted to prevent further misuse. You can do so by contacting our Phone Banking service at 1800 1600/1800 2600.


12. How can I change my demographic details?

Login to the Prepaid Card Netbanking Portal https://hdfcbankprepaid.hdfcbank.com/hdfcportal/index

Click on Manage my profile > Contact Information > Edit > Verify using OTP and done!

The details will be changed instantly. A communication will be sent via SMS on the registered mobile number.​​​​