NetBanking

NetBanking is HDFC Bank's Internet banking service. Through NetBanking, you can perform all your transactions online without leaving the comfort of your own home.

Want to bank at your convenience? Choose NetBanking!

Why use NetBanking?

Manage your account conveniently through the Internet.

What is Secure Access?

A simple two-step process that greatly enhances your online security and allows you to transfer funds online. To register for Secure Access, you will have to:

  • Personalise an image
  • Personalise a text
  • Answer 5 questions

Know more

What’s NetBanking all about?

Are you tired of heading down to a Bank branch? Of waiting in queues? Of not knowing how to manage your account?

We have the answer!

NetBanking is an incredibly convenient and powerful tool, letting you do everything you want with your accounts at the click of a mouse.

Its Real Time, giving you up-to-the-second details on your account.

All you need to Log in is your Customer ID and IPIN (NetBanking password).

Your Customer ID is mentioned on your account statement/ account welcome letter (Current account / HUF customers can get it from the branch). IPIN can re-ge negerated online in case you don't have it.

To start, you can download your 2 years account statement in a format of your choice:

  • PDF Format
  • Excel Format
  • MS Money Format
  • Text Format
  • Delimited Format

If you're looking for records older than 2 years, please use the 'Request Account Statement' option or contact PhoneBanking or your nearest HDFC Bank branch .

Some additional things you can do with NetBanking are:

  • Check your account balances and download 2 years statements instantly
  • Transfer funds between accounts within HDFC Bank and other Bank Accounts
  • Register for Third Party Transfer services online
  • Book Fixed Deposits / Recurring Deposits online
  • Request a demand draft/ Cheque book / account statement
  • Pay Utility and Credit Card Bills
  • Request Stop Payment of a cheque
  • View Loan details
  • View Tax Credit Statement.
  • Apply in IPO
  • Invest in Mutual Funds online
  • Update your PAN

See our NetBanking Demo to learn more.

HDFC Bank's NetBanking service is secure. Using industry-standard technologies and infrastructures, our service gives you peace of mind.

What is Secure Access?

HDFC Bank has implemented an extra security solution for its customers - Secure Access

Secure Access is an additional layer of security that is essentially a solution protecting your account from hackers and fraudsters. Secure Access requires a one-time registration effort from your side.

Currently following transactions are covered under Secure Access

For more queries, click here

To register for Secure Access you will need to:

  • Personalise an image
  • Personalise text
  • Answer 5 questions

Click here to view Secure Access demo.

Click here for terms and conditions

Third Party Transfer*

We offer Third-Party Transfer (TPT), a feature you can use to transfer funds from your HDFC Bank account to another account (called the beneficiary), within HDFC Bank or any other bank, anywhere in India.

You can conduct a Third Party Transfer from your account to other Bank accounts using:

TPT can also be used for:

  • Transferring funds from your HDFC Bank account to other HDFC Bank accounts with different Customer IDs. TPT is a real time transaction, which means that the transfer will show up immediately in your accounts.
  • Online Shopping. Click here to know more.
  • Visa CardPay From your account to any Visa Credit Card within India.Your account will be debited online, and the funds will be sent to the beneficiary Bank within 2 working days using the Visa system. The Beneficiary Bank will then transfer the funds to the beneficiary's card account. Click here to know more
  • For issuance of Third Party Demand Drafts from your account. DDs will be couriered to the mailing address / beneficiary address provided within 4 working days.

Please note you are only allowed to transfer up to a maximum of Rs. 10,00,000/- per Customer ID every day using this facility. This amount can be transferred in parts or in a single lump sum.

* You need to be registered for this Facility

Follow the below steps to register for 'Third Party Transfer' (TPT) facility,

Please Note:

  • This service is for all customers who have their mobile numbers registered with the Bank
  • Current account holders need to be registered for Financial rights inorder to conduct TPT transactions

Click here to know more about OTP

Alternatively, you can also fill up a TPT application form and submit it to the nearest HDFC Bank Branch along with an original photo ID proof and a self-attested copy of it.

NRI Customers unable to visit the branch, can submit the TPT registration form along with self attested Photo ID Proof.

Note / Important:

  • Request received through PhoneBanking, e-mail, scanning, or fax copies would not be processed.
  • If your form is in order, we will activate the TPT facility within 4 working days from the day we receive your request

For any other questions or to check the status of an existing TPT application, you may call up PhoneBanking or write to us with these details:

  • HDFC Bank Branch /mode where your request was submitted
  • The date when your request was submitted

If your form is in order, we will activate the TPT facility within 4 working days from the day we receive your request

To transfer funds to TPT Accounts, you need to add a beneficiary. Doing that is simple, just follow these steps:

Please note:

  • The validity of the beneficiary's account will be the sole responsibility of the Third Party Transfer user
  • A joint accountholder will not be allowed to transfer money unless he has Financial Transaction Rights
  • There are special regulations governing the Financial Transaction Rights for Current Account customers

Instant IPIN

We understand the importance of passwords in today’s online world . You could say they are the passports to our entire online lives and businesses, which is why forgetting one can be a real headache.

Well, not anymore.

Remembering your NetBanking password or IPIN is a worry of the past, thanks to our instant IPIN facility. This instantly resets your NetBanking password and generates a new one, which you can start using right away. So, there will be no delays in accessing your account if you have lost your password.

You can now regenerate your NetBankingIPIN(Password) by

Following are the steps that need to be followed to regenerate your NetBanking IPIN online

To view a demo, click here.

For any further questions click here

To use Instant IPIN click here

Note: IPIN (NetBanking Password) regeneration request received at branches would be charges at Rs.50 per instance (effective 1st January 2012), Click here to know more. Request you to use our Insta IPIN facility to regenerate your password online and login instantly, which is free of cost.

How to register?

We have made registering for NetBanking quick and easy.

The many ways through which you can register/regenerate are:

Note: IPIN (NetBanking Password) regeneration request received at branches would be charges at Rs.50 per instance (effective 1st January 2012). Click here to know more.
Request you to use our Insta IPIN facility to regenerate your password online and login instantly.

There are no charges for NetBanking registration request

FAQ's on Secure Access

What is Secure Access?
Secure Access is an additional layer of security that is essentially a solution protecting your account from hackers and fraudsters. The primary aim of the service is to monitor your important NetBanking transactions covered under Secure Access, with an aim to block/ report any deviant transactions.

What transactions are covered under the TPT facility?
Currently following transactions are covered under Secure Access:

Do I have to register for the Secure Access on a Compulsory Basis
Yes, in order to perform your Third Party Transder or Online Shopping transactions, registration for Secure Access is Compulsory.

How do I register for Secure Access Service?
Incase you are not registered for Secure Access, you will be asked to register for it post Third Party Transfer registration or while attempting DirectPay/online shopping transactions.

Can I register for Secure Access service through the Branch / PhoneBanking/ ATM or any other mode?
No, in order to register for Secure Access Service, you need to register for this service through an on line medium only (post logging into NetBanking)

Will my Customer ID or NetBanking Password (IPIN) change?
No, your Customer ID and IPIN will not change and will remain the same as they were.

Is there a change in how I Log in to my NetBanking Page?
Yes, going forward, your login process for HDFC Bank's NetBanking will be a two step process with Secure Access image and text verfication.

Is Secure Access facility free of cost?
Yes, at the moment, Secure Access is a free of cost service to all the NetBanking TPT registered customers

Secure Access - Registration Process and How does it work?
Secure Access works on the basic principle about you remembering / logging on to your correct NetBanking site. The Secure Access registration process covers the following three steps.

  • Selecting a Picture from the Choices and categories of pictures offered to you
  • Selecting a Message that you are able to identify easily and personal to you
  • Selecting Answers to some of the questions that are personal in nature (of which only you will have the answers)

How does selecting the Picture and the Message help you identify the correct HDFC Bank's NetBanking site?
When you log on to NetBanking site and if you are a Secure Access registered customer, on the Password page, you should be able to see your Picture and the Phrase that you selected when you enrolled for Secure Access for the first time or as per your last modification, in case you are not able to see the same, this would mean you are not on the correct NetBanking site and you should not progress forward.

Is it compulsory to answer all the five questions?
Yes, in order to complete your Secure Access registration, it is important and mandatory that all the five questions be answered. These questions are personal in nature and as such only you will have the answers to the same. Your responses to the Secure Access Registration" will be kept confidential by the Bank as per our privacy policy.

Can I upload my own picture as a Secure Access Image?
No, you have to select the picture from the given categories on registration screen.

Can I use special characters in Secure Access Phrase?
No, Special Characters can not be used in the Phrase that you choose to select for this service.

What if my NetBanking connection fails or there is a sudden disruption in service ?
In case you are registering for the Secure Access service and the connection fails mid-way then you will have to restart the registration process once again.

Will I be asked questions every time I do a transaction?
No, you will not be asked questions every time you do a transaction, depending on the nature of the transaction and a host of other variables, the system may ask you questions. Please do note that there is no human intervention involved here and the system will ask you questions based on a set of algorithms

How do I change my Secure Access Image and Challenge Questions/Answers?
One can modify the answers to the Secure Access Image, Phrase and the Question Answers by clicking on the ''Modify Secure Access'' profile through NetBanking's Third Party Transfer Service.

What if my Secure Access ID gets locked?
The Secure Access service rights will only get locked post the incorrect answers to the questions or not being able to answer.

In such a scenario, you will have to either call up PhoneBanking or visit the Branch and provide a written request for the same. Post your correct verification of the details, the Bank will unlock your Secure Access rights as well.

Why do I need to set up challenge questions?
Challenge questions will be used to authenticate high risk transactions or online shopping transactions as an additional layer of security.

What If I forget the answers to the questions?
Since the answers to the challenge questions are set by yourself as a customer, the chances are very less likely that you may forget the same.
However, if you forget the answers to the same please log in to Net Banking and click Third Party Transfer/ Accounts tab

You can modify the questions through an option Modify Secure Access Profile

FAQ's on Instant IPIN?

What is Insta IPIN ?
Insta IPIN is the facility of online resetting of NetBanking password (IPIN). This allows the customer to access his/her account instantly incase they have forgotten or lost their NetBanking IPIN.

Who is eligible for using Insta IPIN facility?
All HDFC Bank customers who are registered for NetBanking services and have an HDFC Bank Debit card (and no other variants of the HDFC Bank card) or have their mobile number updated can use Insta IPIN facility for online resetting of their NetBanking IPIN.
In case you are attempting to change password(IPIN) using HDFC debit card , plz note following card holders will not be able use this service :

  • ATM Card Number starting with 504492
  • Maestro Card numbers starting with 603123

If I am not registered for NetBanking, can I use Insta IPIN facility to register for NetBanking ?
No. You cannot use the Insta IPIN facility to register for NetBanking.We have the online NetBanking registration, you can use that.

How do I register for HDFC Bank NetBanking services?
You can register for NetBanking online. Click here to know more

If I use ATM PIN for online resetting of my NetBanking IPIN, will the ATM PIN get disabled/reset?
No. Your ATM PIN will not get disabled/reset after using the Insta IPIN facility.

If I am registered for Third Party Funds Transfer services, will the same get disabled after online resetting of my NetBanking IPIN using Insta IPIN facility ?
No. Your Third Party Funds Transfer services will not get disabled even after online resetting of your NetBanking IPIN using Insta IPIN facility.

Is there any limitation on the number of times one can use Insta IPIN facility for resetting the NetBanking IPIN ?
No, there are no limitations. Insta IPIN is the facility of online resetting of NetBanking password (IPIN). This allows the customer to access his/her account instantly incase they have forgotten or lost their NetBanking IPIN. .

Are there any charges for using InstaIPIN facility ?
No. Insta IPIN facility is FREE of cost.

What are the other method resetting of NetBanking Password (IPIN) (other than Insta IPIN option)?
The other methods of regenerating the NetBanking Password IPIN are: .

  • By calling the PhoneBanking Numbers or
  • By walking into the nearest HDFC Bank ATM or
  • By sending a SMS request "IPIN" to 5676712 or
  • By walking into the nearest HDFC Bank branch and filling in the application form. (Please note that requests received at branches would charged Rs.50 per instance, effective 1st Jan'2012)

Your NetBanking IPIN will be couriered to your recorded mailing address available with the Bank.

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