Savings Accounts
Other Accounts & Deposits
- Personal
- Products
- Accounts & Deposits
- Savings Accounts
- Basic Savings Bank Deposit Account - Limited KYC
Features
- Free ATM card to access your account
- Free IVRInteractive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs. based PhoneBanking*
- Free Passbook available at Branch
*Conditions Apply
Benefits
- Zero Initial deposit to open account
- Zero balance account so no AQBAverage Quarterly Balance (AQB) is the average balance to be maintained in the account over a period of a quarter. to be maintained
- International Debit Card available on request at branch
Click here to see the eligibility criteria for a Basic Savings Bank Deposit Account - Limited KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status..
Contact Us
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What features and benefits are offered with a Basic Savings Bank Deposit Account - Limited KYC?
You will get some exclusive features and benefits with your HDFC Bank Basic Savings Bank Deposit Account - Limited KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status.
- You need not deposit an initial amount and you don’t have to maintain an Average Quarterly Monthly Balance.
- You can access a wide range of branches and ATMs across the country to make your banking experience so much easier.
- Access a wide network of branches and over a thousand ATMs across the country to meet all your banking needs
- Use our Free NetBanking to easily access your account online.
- Get half-yearly physical Account statements free.
- Use National Electronic Funds Transfer (NEFT) to transfer funds from your HDFC Bank account to any account in another Bank at locations specified by the RBI.
- Enjoy Free IVRInteractive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs. based PhoneBanking (Agent assisted calls will be charged*).
- Access your account with your free ATM Card.
- Enjoy free cash and cheque deposits at branches and ATMs.
- Get free cash withdrawals at any bank’s ATM with your Debit Card*.
- Use 4 free cash withdrawals per month at your branch. Additional cash withdrawals at your branch in the month will be charged at Rs. 50 per transaction
- You can get an International Debit Card on request at your branch at Rs. 100 per annum (plus applicable rates).
- Get your first cheque book consisting of 25 leaves free and subsequent cheque books at Rs. 5 per leaf.
- Avail of our free MobileBanking facility.
- Use BillPay to pay all your frequent utility bills. You can also give instructions over the phone or through the Internet to make payments*.
- Get free InstaAlerts via email or SMS.
- You can get a free Passbook facility at your home branch.
- Opt for a free Email statement of your account every month.
- Bank conveniently with facilities like NetBanking, Phonebanking and MobileBanking – check your account balance, pay utility bills or stop cheque payments all via SMS.
*Refer to the Service & Fees Brochure
What are the eligibility criteria to open a Basic Savings Bank Deposit Account - Limited KYC?
You are eligible to apply for a Basic Savings Bank Deposit Account - Limited KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status. if:
- You are a resident individual who is a part of a financially excluded segment and do not have complete KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status. documents. To be more specific, a residential individual who does not have:
- Photo ID proof as per the bank’s acceptable list of documents.
- Address proof as per the bank’s acceptable list of documents.
- Your annual income is less than Rs. 50,000 p.a.
- Do not hold any other existing account with any bank.
- You, at the time of opening your account when you are unable to submit full KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status. documents, are introduced by another existing savings account holder of the bank. This is mandatory.
Listed below are the criteria required to operate a Basic Savings Bank Deposit Account - Limited KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status.:
- No initial deposit amount is necessary.
- No need to maintain an Average Monthly Balance.
- You can open a joint account, however, only if you are the primary applicant you can be a Limited KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status. customer.
- The total balance in all your accounts should not exceed Rs. 50,000 at any point of time.
- The total credits in all your accounts should not exceed Rs. 1,00,000 at any point of time.
- It the balance in all your accounts taken together exceeds Rs. 50,000, or the total credits exceed Rs. 1,00,000 in a year, then you won’t be allowed to make any further transactions till your full KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status. procedure is complete. In such a case, you have to close your existing Basic Savings Bank Deposit Account - Limited KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status. and open a Regular Savings account and complete the KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status. norms as required by the bank.
You have to be introduced to open this particular type of account. Your introducer should follow the criteria mentioned below:
- The introducer should be an adult (over 18 years of age) and hold at least one resident Savings account (SB Regular or SB Salary) with HDFC Bank in an individual capacity.
- The given Savings account should have been opened at least 6 calendar months prior to the date of opening the Basic Savings Bank Deposit Account - Limited KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status..
- The introducer should not be another Basic Savings Bank Deposit Account - Limited KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status. or account holder.
- The introducer should have satisfactory operations in the account, as defined by the Bank.
- The number of accounts a person can introduce will be restricted.
- The introducer will certify the name, address, occupation and photograph of the Limited KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status. customer, in the prescribed format as required by the Bank.
- The introducer cannot be a joint holder in the same Basic Savings Bank Deposit Account - Limited KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status..
What are the fees and charges applicable?
| Description of Charges | KYC Savings Account | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Balance (Average Monthly Balance) | ZERO | |||||||||||||||||||
| Charges on non maintenance thereof | NA | |||||||||||||||||||
| Cheque Book | PAP Cheque book consisting of 25 leaves charged at the rate of Rs 5/- per cheque leaf. Available on demand. | |||||||||||||||||||
| Account Statements - Free | Monthly physical statements to be collected from branch. Half yearly physical statements sent by post. |
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| Issue of duplicate / adhoc statements | Branch - Rs 100/- PhoneBanking ( Non IVRInteractive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs.) - Rs.75/- NetBanking, Mobile Banking, PhoneBanking - IVRInteractive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs. & ATM - Rs 50/- |
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| Hold Statement | Rs. 400 per year | |||||||||||||||||||
| Passbook issuance* | Free | |||||||||||||||||||
| Duplicate passbook issuance* | Rs 100/- | |||||||||||||||||||
| Managers Cheques/Demand Drafts- Issuance/Re-issuance - On HDFC Bank Locations |
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| Managers Cheque/Demand Drafts - Cancellation / Revalidation | Rs. 50 Rs. 40 (Senior Citizens / Individuals in Rural areas) |
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| Demand Drafts- Issued - On Non HDFC Bank Locations |
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| Cheque Collection - Local Clearing Zone | Free | |||||||||||||||||||
| Collection of outstation cheques - our bank locations |
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| Collection of outstation cheques - other locations |
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| Cheque return charges drawn on us - Local |
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| Cheques deposited returned unpaid | Charge of Rs 100/- per instance. | |||||||||||||||||||
| Balance Enquiry - at Branch | Free | |||||||||||||||||||
| Balance Certificate | Current year - Free, Previous year - Rs. 50 | |||||||||||||||||||
| Interest Certificate | Rs. 50 | |||||||||||||||||||
| TDS Certificate | Free | |||||||||||||||||||
| Account Closure | Upto 14 days - Nil 15 days upto 6 months - Rs 500/- 6 months upto 12 months - Rs 500/- Beyond 12 months - Nil |
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| Photo Attestation | Rs 100/- per instance | |||||||||||||||||||
| Signature Attestation | Rs 100/- per instance | |||||||||||||||||||
| Address Confirmation | Rs 50/- per instance | |||||||||||||||||||
| Stop Payment Charges | Particular Cheque - Rs. 50 (Free through Phonebanking and NetBanking), Range of Cheques - Rs. 100 (Free through Phonebanking and Net banking) | |||||||||||||||||||
| Standing Instructions | Setting up Rs. 150, Rs. 25 per transcation plus remittanceRemittance is any form of money transfer or payment done from one's working country to home country. Depending on the difference in currency rates and the amount to be transferred, the charges on remittance are also different. charge | |||||||||||||||||||
| Unarranged overdraft | NA | |||||||||||||||||||
| Old records/copy of paid cheques | Upto 1 year - Rs. 50 per record, Above 1 year - Rs. 100 per record | |||||||||||||||||||
| Activation of dormant account | No charges | |||||||||||||||||||
| Third party cash transactions at non-home branches through teller counters | Upto a limit of Rs.50,000 per day - Rs.100 (plus taxes). Above Rs.50,000 - Not allowed | |||||||||||||||||||
| Local Cheque deposited for outstation accounts | No Charge | |||||||||||||||||||
| Phonebanking - IVRInteractive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs. | Free | |||||||||||||||||||
| Phonebanking - Non IVRInteractive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs. |
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| ATM Card | Free | |||||||||||||||||||
| ATM Card - Replacement charges | Rs. 100 (plus taxes) | |||||||||||||||||||
| Debit Card - Annual Fee - Regular | Rs. 100 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Annual Fee - Gold | Rs. 500 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Annual Fee - Women's Card | Rs.100 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Renewal Fee - Regular | Rs. 100 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Renewal Fee - Gold | Rs. 500 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Renewal Fee - Women's Card | Rs.100 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Replacement charges | Replacement of a damaged card - No charges & Replacement of a lost card - Rs. 100 (plus taxes) (for all card types) | |||||||||||||||||||
| Debit Card - Transaction Charge - Non HDFC Bank International ATMs | Rs. 15 per balance enquiry & Rs. 110 per cash withdrawal (plus taxes) | |||||||||||||||||||
| PIN regeneration charge | Rs. 50 (plus taxes) | |||||||||||||||||||
| Decline charge for insufficient balance | Transactions declined at other Bank ATMs anywhere in the world or at a Merchant outlet outside India due to insufficient funds will be charged at Rs. 25 per transaction (plus taxes) | |||||||||||||||||||
| Add-on Debit Card - Regular | Rs. 100 per year (plus taxes) | |||||||||||||||||||
| Add-on Debit Card - Gold Card | Rs. 500 per year (plus taxes) | |||||||||||||||||||
| Add-on Debit Card - Women's Card | Rs. 100 per year (plus taxes) | |||||||||||||||||||
| BillPay | This service is free w.e.f 1st August'2011 | |||||||||||||||||||
| InstaPay | Rs. 10 (plus taxes) per transaction | |||||||||||||||||||
| InstaAlert | Free | |||||||||||||||||||
| Visa Money Transfer | Rs. 5 (plus taxes) per transaction | |||||||||||||||||||
| NEFT Charges - Inward | NIL | |||||||||||||||||||
| NEFT Charges- outward |
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| NEFT Charges for Indo Nepal transactions | Customers having NSBL*A/c - Rs 20/- Customers having Non-NSBL* A/c: Upto Rs 5,000 - Rs 70/- Above Rs 5,000 - Rs 95/- * Nepal State Bank Ltd |
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| RTGS - Outward |
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| RTGS - Inward | NIL | |||||||||||||||||||
| Mobilebanking | Free | |||||||||||||||||||
| Netbanking | Free | |||||||||||||||||||
| ECS (Debit) Return Charges | - Rs 350/- would be levied on first instance of ECSStands for Electronic Clearing Service. It is a mode by which funds are automatically debited to your account every month to pay or a certain bill or fee. It helps so you don’t have to remember every month to pay your regular bills. It is only done after a standing instruction is given by the account holder. return in a quarter. - Rs 750/- would be levied, second instance onwards in the same quarter. |
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| Cash transactions (Cash deposits & withdrawals) |
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| ATM / Debit Card - Transaction charge - non HDFC Bank ATMs | Free for first 5 transactions in a month From 6th transaction onwards - Cash withdrawal - Rs. 20/transaction (inclusive of taxes) Non-Financial Transaction - Rs. 8.5/transaction (exclusive of taxes) per transaction | |||||||||||||||||||
Click here to view charges applicable before 1st January 2012
*at home branch for account holders (individuals)
Effective 1st April 2012, all fees and charges, mentioned in the Tariff of charges, will attract Service Tax @12% and Education Cess @3% of the Service Tax amount.
Have questions?
What are the documents required to open a Savings Account?
To open a Savings Account you have to:
- Submit your identity proof and address proof along with your latest passport size photographs
- Submit self-attested copies and originals for verification
What is the rate of interest I will earn on the balance in my Savings Account?
Interest on a Savings Account is paid at 4.00% p.a. on a daily end of day balance, w.e.f. May 3, 2011.
What is the frequency of interest pay-out?
Interest earned on your Savings Account balance shall be credited to your account on a half yearly basis in the months ended September and March.
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What can you do online?
- View the process to submit your KYCKnow your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status. application online
Contact Us
Expand All
Did you know?
- You enjoy certain benefits by converting to a Regular Savings Account.
You can also benefit from
- A Two Wheeler Loan and repay the loan in easy instalments.
- A Personal Loan quickly and easily, so you have funds at your disposal if the need arises.
Fees and Charges
| Description of Charges | KYC Savings Account | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Balance (Average Monthly Balance) | ZERO | |||||||||||||||||||
| Charges on non maintenance thereof | NA | |||||||||||||||||||
| Cheque Book | PAP Cheque book consisting of 25 leaves charged at the rate of Rs 5/- per cheque leaf. Available on demand. | |||||||||||||||||||
| Account Statements - Free | Monthly physical statements to be collected from branch. Half yearly physical statements sent by post. |
|||||||||||||||||||
| Issue of duplicate / adhoc statements | Branch - Rs 100/- PhoneBanking ( Non IVRInteractive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs.) - Rs.75/- NetBanking, Mobile Banking, PhoneBanking - IVRInteractive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs. & ATM - Rs 50/- |
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| Hold Statement | Rs. 400 per year | |||||||||||||||||||
| Passbook issuance* | Free | |||||||||||||||||||
| Duplicate passbook issuance* | Rs 100/- | |||||||||||||||||||
| Managers Cheques/Demand Drafts- Issuance/Re-issuance - On HDFC Bank Locations |
|
|||||||||||||||||||
| Managers Cheque/Demand Drafts - Cancellation / Revalidation | Rs. 50 Rs. 40 (Senior Citizens / Individuals in Rural areas) |
|||||||||||||||||||
| Demand Drafts- Issued - On Non HDFC Bank Locations |
|
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| Cheque Collection - Local Clearing Zone | Free | |||||||||||||||||||
| Collection of outstation cheques - our bank locations |
|
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| Collection of outstation cheques - other locations |
|
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| Cheque return charges drawn on us - Local |
|
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| Cheques deposited returned unpaid | Charge of Rs 100/- per instance. | |||||||||||||||||||
| Balance Enquiry - at Branch | Free | |||||||||||||||||||
| Balance Certificate | Current year - Free, Previous year - Rs. 50 | |||||||||||||||||||
| Interest Certificate | Rs. 50 | |||||||||||||||||||
| TDS Certificate | Free | |||||||||||||||||||
| Account Closure | Upto 14 days - Nil 15 days upto 6 months - Rs 500/- 6 months upto 12 months - Rs 500/- Beyond 12 months - Nil |
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| Photo Attestation | Rs 100/- per instance | |||||||||||||||||||
| Signature Attestation | Rs 100/- per instance | |||||||||||||||||||
| Address Confirmation | Rs 50/- per instance | |||||||||||||||||||
| Stop Payment Charges | Particular Cheque - Rs. 50 (Free through Phonebanking and NetBanking), Range of Cheques - Rs. 100 (Free through Phonebanking and Net banking) | |||||||||||||||||||
| Standing Instructions | Setting up Rs. 150, Rs. 25 per transcation plus remittanceRemittance is any form of money transfer or payment done from one's working country to home country. Depending on the difference in currency rates and the amount to be transferred, the charges on remittance are also different. charge | |||||||||||||||||||
| Unarranged overdraft | NA | |||||||||||||||||||
| Old records/copy of paid cheques | Upto 1 year - Rs. 50 per record, Above 1 year - Rs. 100 per record | |||||||||||||||||||
| Activation of dormant account | No charges | |||||||||||||||||||
| Third party cash transactions at non-home branches through teller counters | Upto a limit of Rs.50,000 per day - Rs.100 (plus taxes). Above Rs.50,000 - Not allowed | |||||||||||||||||||
| Local Cheque deposited for outstation accounts | No Charge | |||||||||||||||||||
| Phonebanking - IVRInteractive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs. | Free | |||||||||||||||||||
| Phonebanking - Non IVRInteractive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs. |
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| ATM Card | Free | |||||||||||||||||||
| ATM Card - Replacement charges | Rs. 100 (plus taxes) | |||||||||||||||||||
| Debit Card - Annual Fee - Regular | Rs. 100 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Annual Fee - Gold | Rs. 500 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Annual Fee - Women's Card | Rs.100 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Renewal Fee - Regular | Rs. 100 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Renewal Fee - Gold | Rs. 500 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Renewal Fee - Women's Card | Rs.100 per year (plus taxes) | |||||||||||||||||||
| Debit Card - Replacement charges | Replacement of a damaged card - No charges & Replacement of a lost card - Rs. 100 (plus taxes) (for all card types) | |||||||||||||||||||
| Debit Card - Transaction Charge - Non HDFC Bank International ATMs | Rs. 15 per balance enquiry & Rs. 110 per cash withdrawal (plus taxes) | |||||||||||||||||||
| PIN regeneration charge | Rs. 50 (plus taxes) | |||||||||||||||||||
| Decline charge for insufficient balance | Transactions declined at other Bank ATMs anywhere in the world or at a Merchant outlet outside India due to insufficient funds will be charged at Rs. 25 per transaction (plus taxes) | |||||||||||||||||||
| Add-on Debit Card - Regular | Rs. 100 per year (plus taxes) | |||||||||||||||||||
| Add-on Debit Card - Gold Card | Rs. 500 per year (plus taxes) | |||||||||||||||||||
| Add-on Debit Card - Women's Card | Rs. 100 per year (plus taxes) | |||||||||||||||||||
| BillPay | This service is free w.e.f 1st August'2011 | |||||||||||||||||||
| InstaPay | Rs. 10 (plus taxes) per transaction | |||||||||||||||||||
| InstaAlert | Free | |||||||||||||||||||
| Visa Money Transfer | Rs. 5 (plus taxes) per transaction | |||||||||||||||||||
| NEFT Charges - Inward | NIL | |||||||||||||||||||
| NEFT Charges- outward |
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| NEFT Charges for Indo Nepal transactions | Customers having NSBL*A/c - Rs 20/- Customers having Non-NSBL* A/c: Upto Rs 5,000 - Rs 70/- Above Rs 5,000 - Rs 95/- * Nepal State Bank Ltd |
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| RTGS - Outward |
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| RTGS - Inward | NIL | |||||||||||||||||||
| Mobilebanking | Free | |||||||||||||||||||
| Netbanking | Free | |||||||||||||||||||
| ECS (Debit) Return Charges | - Rs 350/- would be levied on first instance of ECSStands for Electronic Clearing Service. It is a mode by which funds are automatically debited to your account every month to pay or a certain bill or fee. It helps so you don’t have to remember every month to pay your regular bills. It is only done after a standing instruction is given by the account holder. return in a quarter. - Rs 750/- would be levied, second instance onwards in the same quarter. |
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| Cash transactions (Cash deposits & withdrawals) |
|
|||||||||||||||||||
| ATM / Debit Card - Transaction charge - non HDFC Bank ATMs | Free for first 5 transactions in a month From 6th transaction onwards - Cash withdrawal - Rs. 20/transaction (inclusive of taxes) Non-Financial Transaction - Rs. 8.5/transaction (exclusive of taxes) per transaction | |||||||||||||||||||
Click here to view charges applicable before 1st January 2012
*at home branch for account holders (individuals)
Effective 1st April 2012, all fees and charges, mentioned in the Tariff of charges, will attract Service Tax @12% and Education Cess @3% of the Service Tax amount.
Have questions?
What is the time taken to realize outstation cheques?
The indicative time taken for the realization of outstation cheques is given below:
- Cheques drawn where HDFC Bank has a branch, credit will be given on receipt of clear funds in:
- Main metro locations (Mumbai, Chennai, Kolkata, New Delhi): 7 working days
- Metro centers and state capitals (other than those of North Eastern states and Sikkim): Maximum period of 10 working days.
- In all other centres where we have branches: maximum period of 14 working days.
- Cheques drawn on non-branch locations where we have a tie-up with correspondent banks, credit will be given on receipt of clear funds: Within a maximum period of 14 working days
- Cheques drawn on non-branch locations where we do not have a tie-up with correspondent banks, credit will be given on receipt of clear funds: Within a maximum period of 14 working days
For more details on the outstation cheque collection policy, click here. For other queries, Contact Us.
What is the procedure to add applicants to your Saving Accounts?
To add an applicant to your savings account, kindly follow the steps below:
- Submit a letter to the branch specifying that you would like to add another applicant to your existing account (mention the name of the applicant in the letter) and sign the letter (all existing applicants must sign)
- Submit a completely filled fresh account opening form available at all HDFC Bank branches. The account opening form should contain a photograph of new applicant (to be added in existing account)
- The account opening form should contain specimen signatures of all existing applicants, including the new applicant (to be added in existing account)
- Submit a proof of identification of the new applicant (provided the applicant does not have any other account with Bank)
- Submit an address proof of the new applicant
All the existing applicants in your account are required to be physically present at the branch, along with the new applicant. As soon as the form and other documents are received and found to be in order, the name will be added to the account within 7 working days, provided no exceptions are found. This will be followed up with the deliverables, as requested at the time of name addition.
For more details, Contact Us
How is the average monthly balance (AMB) calculated?
The AMB is average monthly balance which is worked out on a calendar month. This is the average of the closing credit balance in the account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days in the month). If this average is less than the average monthly balance requirement, the charges for non-maintenance will be levied at the beginning of the following month along with the Service Tax and Education Cess at the applicable rates.
For complete details on how your AMB is calculated, please Click here
For complete details on charges for non-maintenance of AMB Click here
What are the charges levied on your account if the required average monthly balance (AMB) has not been maintained?
If your Average Monthly Balance (AMB) has not been maintained in the previous month, please click here for more details regarding the charges applicable for transactions on the savings account.
Please refer to the following options to know the type of charges levied in your account:
- Cheque Book
- Cheque return charges drawn on us - Local
- Cheques deposited - outward
- Branch transactions
- PhoneBanking - Non IVRInteractive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and keypad inputs.
- Debit Card - Transaction Charge - HDFC Bank ATM's
As per the Finance Bill 2009, all fees and charges mentioned above will attract Service Tax @ 12% and Education Cess @ 3% of the service tax amount effective 24th February 2009.
If you wish to know more about Account Statements or want to know its status if requested, please call up PhoneBanking or write to us with full details viz. date of request, mode of request and period of request.
How can you transfer your Savings Account from one branch to another?
Following are the essential documents required to transfer your account from one branch to another:
- An account transfer form, signed by all applicants, given at any of our branches. We recommend that you submit the form at the branch that you want your account transferred to.
- The unused Cheque leaves for your existing account.
- Proof of your mailing address to which all correspondence related to the new account will be sent.
Kindly submit any of the following documents as proof of your new address:
- Passport
- Driving license
- Telephone bill
- Electricity bill
- Bank account statement
- Ration card
- Voters ID (if it has address)
- Letter from the society (only registered societies) on the letterhead which carries the society's Registration No. The letter should carry the applicant's name and full address, as well as the signatory’s full name, designation (Secretary, President) and address.
- Monthly outgoings bill from registered housing society on the letterhead which carries the society's registration no. (Maintenance charges receipts issued by the society are NOT acceptable).
- Registration documents/ownership proof copy
- Lease deed/rent agreement copy
- Senior citizens card from Indian Railways/Indian Airlines (if it has address)
- Mobile postpaid bill
As soon as we receive the form and the supporting documents, after verification, your existing account will be closed and a new account will be opened. An average monthly balance (AMB) as applicable for new accounts opened, effective March 01, 2009, will have to be maintained in your account at all times.
Read more about AMB here.
You may continue to access your new account with your existing NetBanking/PhoneBanking passwords. Your existing ATM/Debit card will be linked to your new account. However, if you are availing any of facilities like auto debit facility, mutual funds SIP, credit card, ECSStands for Electronic Clearing Service. It is a mode by which funds are automatically debited to your account every month to pay or a certain bill or fee. It helps so you don’t have to remember every month to pay your regular bills. It is only done after a standing instruction is given by the account holder., loans, etc., and in case the same are linked to your existing account, we request you to contact the respective authorities/service providers to link these facilities to the new account.
The cheque book for your new account will be reaching you at your mailing address as The cheque book for your new account will be reaching you at your mailing address as mentioned in your documents/registered in our records by courier within a maximum of 5 days based, on your address location, from the day your account is opened with us.
For more details,
To change your mobile number in our records, please refer to the procedure given below:
Update your Contact Details
Please submit your requirement at the nearest branch in a written letter, duly signed by all account holders. In case you are unable to visit the branch, you can send the letter by postal service or courier. We trust you will appreciate that this is to protect your interests. For more details, Contact Us
Update contact details in InstaAlerts facility
Kindly follow the steps mentioned below to update your mobile number for the InstaAlert facility through NetBanking:
- Log in to your NetBanking account and click on "InstaAlerts" option located at the top of the web page
- Click on Unsubscribe Alerts on the left hand pane of the web page
- Check the SMS option and select Continue
- Click on Confirm
- Click on Subscribe for Alerts on the left hand pane of the web page
- Check the SMS option and enter your new mobile number
- Click on Continue and Confirm
- Go to Manage Alerts and select the required alert types
Update contact details in MobileBanking/ InstaQuery facility Kindly follow the steps mentioned below to update your mobile number for the InstaQuery facility through NetBanking:
- Log in to NetBanking with your Customer Identification Number and NetBanking Password (IPIN).
- Click on InstaQuery Registration on the top right hand corner
- Select De-register for InstaQuery from the left hand side menu
- From the list shown, select the mobile number that needs to be de-registered
- Click on Continue
- Select Confirm
- Your InstaQuery de-registration request will be processed online
- Subsequently, you need to re-register for InstaQuery on the new number as below:
- Log in to NetBanking with your Customer Identification Number and NetBanking Password (IPIN)
- Click on InstaQuery Registration on the top right hand corner
- Select Subscribe for InstaQuery from the left hand side menu
- Choose your Account Number from the list of all accounts linked to your Customer Identification Number as shown to you (all the account level transactions will be effective for the Primary Account selected by you at the time of registration. The primary account can be changed at a later date, whenever required, to use the 'Change Primary Account' facility in InstaQuery).
- Provide your 10 digit mobile number along with the country code. Note that all Reliance CDMA customers need to provide 10 digit mobile number only, without the country code
- Click on the Check box which states 'I accept Terms and Conditions'
- Click on Confirm. Your request will be processed online
Alternatively, please submit the E-age banking form to the branch to avail of the InstaQuery facility. Please check for the availability of the service with your cellular service provider. For more details regarding InstaQuery, please click here
Update Secure Access
Please submit a duly signed request at the nearest branch to change your telephone numbers. For more details, Contact Us.
Update your Residential (land line number) To change your residential number in our records, we request you to follow the steps mentioned below:
- Log into Netbanking
- Click on My Contact Details and Scroll down
- Enter the new number in Phone# (residential) column
- Click on Continue
- Your contact details will be displayed
- Click on Confirm
For more details, Contact Us.
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