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Merchant Services
Overview
Features & Benefits
Payment Gateway
Merchant Product Offerings
Marketing and Other Support
Merchant Services
HDFC Bank Payment Gateway provides a single platform to support multiple payment technologies. The solution supports Secure Sockets Layer (SSL), Secure Electronic Transactions, Pseudo Card Numbers (PCN), 3-D Secure Visa Authenticated Payment protocol and MasterCard Secure Payment Application (SPA).

HDFC Bank Payment Gateway enables the merchants to stay abreast of rapidly changing payment technology; it incorporates a hosted payment page that provides a common interface with the merchant web site, regardless of which secure payment protocol is used. HDFC Bank Payment Gateway also provides secure browser-based access for real time transaction monitoring and reports download.


Our Payment Gateway integrates risk-management and fraud-detection software using a sophisticated, easy-to-manage rules-based system that monitors merchant and cardholder activity.

Payment Gateway is a flexible, scalable solution designed to accommodate the rapidly evolving Internet secure payment environment for businesses. It offers a user-friendly facility to businesses to sell their products in a hassle-free manner to their target customers and ensure receipt of payments upfront.

Payment Gateway integrates risk-management software.
Provides an integrated, flexible rules-based proactive risk management system that operates with all secure payment protocols
Supports branding and CSS for merchants.
Supports online transactions, batch processed transactions as well as IVR and kiosks.
Transaction data, reports and other relevant information is easily accessible through browser enabled user interface for merchants
Supports multiple payment types and can route to various authorisation systems and traditional card payment engines
Supports multiple platforms.
VBV and Securecode compliant.
Highly reliable Payment Gateway offering 99.99% uptime.
Customised MIS solutions for travel, retail and service (e.g. telecom) industries.
Easy to integrate and maintain..
24 Hour helpdesk support.

How an internet transaction is initiated and processed through Payment Gateway ?
The customer fills his shopping cart on a merchant website and proceeds to check out.
The transaction information is transmitted to the merchant server.
The web merchant forwards a digital order to the Payment Gateway server in an encrypted format.
The Payment Gateway authenticates the merchant and provides payment options and payment details screens directly on the customer's browser over a secure 128-bit SSL+ connection.
The customer provides his credit card details, which is directly sent to the Payment Gateway server when he clicks "Pay" .
The credit card details are then switched to the Operator / Bank for authentication.
The Operator / Bank then transmits the message to the cardholders' bank for payment authorisation.
The issuing bank authorises the payment, provided the card is valid and has the requisite credit limit and transmits the confirmation back to the Payment Gateway through the Operator / Bank
On receiving the authorisation, Payment Gateway forwards a digital receipt to the merchant server.
The merchant provides a confirmation of the payment to the customer's browser.
The entire process integrates seamlessly with the shop and buy application of the web merchant.
The merchant may then ship the goods and capture the transaction on the gateway server.

Flexible
Supports multiple merchants on a single platform.
Acceptance for most of the major credit and debit cards.
User interfaces for merchants are browser enabled.
Supports multiple platforms.

Fast
Time to market - integrating merchants via simple universal payment adapter (Merchant Plug-In).
Scalable to process a few thousand transactions to millions of transactions / month on a real time basis..
Utilises Java architecture and a relational database — either Microsoft SQL or Oracle — for scalability and portability.
Integration with existing applications and support for various shopping cart applications are simpler and faster.

Smart
Provides an integrated, flexible rules-based risk-management system that operates with all secure payment protocols.
Transactions are screened by up to three negative files – BINs; hot cards reported lost or stolen; and warm cards that have exceeded usage or other temporary parameters.
Supports multiple payment types and can route to various authorisation systems and traditional card payment engines.
Provides extensive online query capabilities that support evaluation of transaction activity.
Allow cardholders to create personal assurance messages which can later be exchanged with their financial institutions during the purchase transaction
Supports CVV2 and CVC2 for fraud control .

Reliable
Supports online, batch and manually entered transactions.
Provides merchants with Internet access to transaction data, reports, and other relevant information.
Provide both cardholders and financial institutions with the knowledge that purchases have been securely authenticated.
Maintain a complete digital history of orders, including confirmation numbers, payment and shipment details and relevant captured Web pages.
Secured user interfaces for system management and operations.
State-of-the-art security technology and processes .
Comprehensive user guides and support information.
24x7 helpdesk support - Local.

For any other details on Payment Gateway please get in touch with us at

pghelpdesk@hdfcbank.com
hdfcbank.meservices@hdfcbank.com

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