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How to file
a Claim ? |
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In case of any event leading to a claim under the policy, please call our Toll Free helpline number. Our Claims service personnel will guide you on the claim procedures and documents required.
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How to register your Claim?
Please register your claim within 7 days of discharge, Kindly send the
documents listed below for processing your claim:
- Duly filled and signed claim form.
- Photocopy of ID card.
- A medical certificate confirming the diagnosis of critical illness from a doctor not less qualified than MD/MS.
- Investigation reports/ other related documents reflecting the critical illness diagnosis.
- Original detailed discharge summary / day care summary from the hospital.
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Documents in addition to those mentioned above may be called for depending on the nature of claim lodged. Please retain a copy of the documents sent for your records.
Kindly be informed that delay in intimation of claim may lead to rejection of claim.
Issuance of claim form should not be taken as admission of liability under the policy on the part of the insurer.
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Disclaimer :
Please note that HDFC Bank is a corporate agent of HDFC ERGO. The Contract of insurance is between HDFC ERGO and the Insured only and HDFC Bank is not a party to the said contract. Participation by customer to buy insurance policy is purely voluntary. Insurance is the subject matter of the solicitation. For more details on coverage, terms and conditions, please read the policy document carefully before conducting a sale.
Certified Corporate Agent's License No. HCG 933982
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