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The loss or damage should be reported to the insurer immediately. |
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On receipt of claim intimation, the insurer will forward a claim form. |
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Submit the completed claim form along with an estimate of the loss to the insurer. It is preferable to submit an itemized estimate with separate values. |
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The insurer will arrange for inspection of the damaged items to assess the loss. In case of major losses, a specialist-licensed surveyor is deputed. |
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The insured has to provide the required documents to substantiate the extent of loss. |
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In case the cause of loss is not established, it is for the insured to prove that the loss or damage has occurred due to an insured peril. |
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On agreement of claim amount between the insured and the insurer, the claim is settled. |
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Average Clause - As per the Terms and Condition of the Policy. |
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Excess as stated as per the Policy terms and condition will be deducted from the claim payable. |
