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Contact us

At HDFC Bank nothing is more important to us, than to ensure that valued customers like you are completely satisfied with our service. To ensure that your queries, feedback or complaints about our products or services are ALWAYS addressed, we have three levels of contact

 

Level

Level First

The first time you contact us (for query, feedback or complaint)

Are you a shareholder / Investor? View investor contacts

Track the status of your complaint.

Level

Level Second

Not satisfied with our response? Escalate your query / complaint

Level

Level Third

Still not satisfied?

If your issue remains unaddressed after trying level 1, 2 and 3 above or if you have not received response within 30 days of lodging a complaint, you may approach the Banking Ombudsman appointed by the Reserve Bank of India.

 

Click here for details of the scheme.

 

Contact your nearest Banking Ombudsman

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