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If you have any queries that are not answered
here, please call
us or
write
to us.
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Where can I use my EasyShop International Debit
Card?
Your VISA Debit Card can be used at all Merchant locations displaying the
VISA logo or at any ATM displaying the VISA/PLUS logo. Your MasterCard/ Maestro
Debit Card can be used displaying the MasterCard / Maestro Logo and at all
ATMs displaying the MasterCard/ Cirrus logo. The Debit card can of course
be used at all HDFC Bank ATMs as a normal ATM card.
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How does the EasyShop International Debit Card
work?
All you need to do is present your card to the merchant who will swipe it
through the electronic terminal and enter the amount of your purchase. You
only need to sign the transaction slip, of which you get to retain a copy.
Your account will be automatically debited for the amount of your purchase.
In the case of Maestro, you have to authorise the purchase by keying in your
unique PIN onto the PIN pad.
At all Visa Plus/Cirrus ATM locations use this card just as you would use
your ATM card for cash withdrawals.
The amount of purchase or cash withdrawal is instantly debited from your account
with HDFC Bank.
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What do I do in case of a void transaction on
my EasyShop International Debit card?
To receive credit back on void transaction done on your EasyShop International
Debit card, you need to fax a copy of the void transaction slip either to
PhoneBanking or to your nearest HDFC Bank branch.
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Are there any transaction limits for the EasyShop
International Debit Card?
For your safety we have a daily limit of Rs.25,000/- at ATMs, and Rs. 40,000/-
at merchant locations, that is subject to the available balance in your account.
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Are there any charges for using the EasyShop
International Debit Card?
There is no charge for using the card at a Merchant location (However at Petrol Pumps and Railway stations transaction charges are levied as per industry practice). Please refer the Service and Fees schedule for details on charges .
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How can I get the EasyShop International Debit
Card?
If you already have an Account (Savings, Current* or SuperSaver) with us,
just fill in a simple application form and we will send the card across to
you. If you don't have an account, open one today and request for the EasyShop
International Debit Card to be issued to you.
* Only for Proprietorship Accounts |
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