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FAQs |
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If you have any queries that are not answered here, please call us or
write to us.
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How does this facility help me in paying my credit card bills?
This facility enables you to pay your HDFC Bank Credit Card Bills online from
any of your non-HDFC Bank accounts. You can choose from over 49 banks that
are part of this facility. Say goodbye to cheques and queues!
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Is this service charged?
No, currently this service is absolutely free!
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Is my bank included as part of this facility?
Click here to check out if your bank is included for this facility.
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How do I make the payment online?
You will require NetBanking login id and password of your non- HDFC Bank account
for making the payment from. Simply click
here and follow the steps.
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Will I get a confirmation on successful transaction?
After the payment is made, you will be shown an acknowledgement screen. This screen will contain a 'Status' title, which will display 'SUCCESS' in case of successful transactions and 'FAILURE' in case of failed transactions. This screen will also contain the transaction reference number. Please note this down and quote this in case of any transaction queries. An email acknowledgement will be sent to your mail id, only if you have furnished your email id while making the payment.
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How long will it take for the amount to be credited to my HDFC Bank Credit Card?
The amount authorized by you will be credited to your HDFC Bank account within 2 working days. (Please exclude weekends and bank holidays).
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What should I do if I’ve entered the wrong Card number?.
In order to ensure accuracy, we insist that the card number is entered twice and checked before authorizing the payment. However in the rare scenario, if a payment is made to a wrong Card number, we request you to call our Customer Care Center.
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If the bank I would like to pay from does not feature in the list, what should I do?
It is our constant endeavor to add more banks to this service and make things easy for you. In the meanwhile, you can make the payment using NEFT using IFSC code HDFC0000128.
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