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FAQs |
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If you have any queries that are not answered here, please call us or
write to us.
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Where can I use my EasyShop Gold Debit Card?
Your VISA Gold Debit Card can be used at all Merchant locations displaying the VISA logo or at any ATM displaying the VISA/PLUS logo. Your MasterCard Gold Debit Card can be used displaying the MasterCard Logo and at all ATMs displaying the MasterCard/ Cirrus logo. The Debit card can of course be used at all HDFC Bank ATMs as a normal ATM card
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Are there any transaction limits for the EasyShop Gold Debit Card?
For your safety, we have a daily limit of Rs. 25,000 at the ATMs and Rs. 50,000 at the Merchant Locations. This is subject to the balance available in your account. For Gold Debit Cards issued after 21st April'07 Rs. 50,000 at ATMs for Withdrawal and Rs. 50,000 at merchant establishments for shopping.
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What do I do in case of a void transaction on my Debit card?
To receive credit back on void transaction done on your Debit card, you need to fax a copy of the void transaction slip either to PhoneBanking or to your nearest HDFC Bank branch.
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Can I get add on cards on my EasyShop Gold Debit Card?
Share the various benefits and joys of owning our card with your loved ones by availing Add on cards. You can choose to go for the Gold Card itself, or even the regular Debit Card.
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Are there any charges for using the EasyShop Gold Debit Card?
There are absolutely no transaction charges for using the card at a Merchant location. As mentioned earlier, there is no surcharge for using the card at petrol Pumps too. However, at Railway stations, charges are levied as per industry practise.
There are no charges for using the card at HDFC Bank ATM. Transaction charges are levied at Non HDFC Bank Visa/ Plus ATMs.
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How can I get the EasyShop Gold Debit Card?
If you already have an account (Savings, Current, Super Saver or NRE Savings/ Current) with us, fill the Gold Debit Card application form and submit to our branch, and we will courier the card to you. If you don't have an account, open one today and request for an EasyShop Gold Debit Card.
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What are the annual charges for the Gold Debit Card?
The charges for the Gold Debit card are Rs. 500 per annum.
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What is the procedure for claiming the Personal Accident Death Cover?
In the event incidence, the nominee/legal heir to approach the nearest branch
and the branch would guide the customer on the documents required. On receipt
of these documents, as a special gesture for our EasyShop Gold Debit Card
holders, HDFC Bank would liaise with the insurance company for processing
the claim. All documents as per process to be provided to the bank branch
within 1 month of death.
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