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You are here: Personal Banking > Cards > Debit Cards > Easy Shop International Gold Debit Card > Faqs         

Easy -Shop Gold Debit Card
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FAQs
Easy Shop Gold Debit Card
FAQs
Where can I use my EasyShop Gold Debit Card?
Are there any transaction limits for the EasyShop Gold Debit Card?
What do I do in case of a void transaction on my EasyShop Gold Debit Card?
Are there any charges for using the EasyShop Gold Debit Card?
How can I get the EasyShop Gold Debit Card?
What are the annual charges for the Easyshop Gold Debit Card?
What is the procedure for claiming the Personal Accident Death Cover?




Where can I use my EasyShop Gold Debit Card?
Your VISA Gold Debit Card can be used at all Merchant locations displaying the VISA logo or at any ATM displaying the VISA/PLUS logo. Your MasterCard Gold Debit Card can be used at all Merchant locations displaying the MasterCard Logo and at all ATMs displaying the MasterCard/ Cirrus logo. The Debit card can of course be used at all HDFC Bank ATMs as a normal ATM card

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Are there any transaction limits for the EasyShop Gold Debit Card?
For your safety, we have a daily limit of Rs. 50,000 at the ATMs and Rs. 75,000 at the merchant locations. This is subject to the balance available in your account.

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What do I do in case of a void transaction on my EasyShop Gold Debit Card?
To receive credit back on void transaction done on your Debit Card, you need to fax a copy of the void transaction slip either to PhoneBanking or to your nearest HDFC Bank branch.

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Are there any charges for using the EasyShop Gold Debit Card?
There are absolutely no transaction charges for using the card at a Merchant location.
As mentioned earlier, there is no surcharge for using the card at petrol Pumps too. However, at Railway stations, charges are levied as per industry practise.
There are no charges for using the card at HDFC Bank ATMs. Please refer the Service and Fees schedule for details on usage charges at other Bank ATMs at domestic and International locations .

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How can I get the EasyShop Gold Debit Card?
If you already have an account (Savings, Current, Super Saver or NRE Savings/ Current) with us, fill the Gold Debit Card application form and submit to our branch, and we will courier the card to you. If you don't have an account, open one today and request for an EasyShop Gold Debit Card.
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What are the annual charges for the Easyshop Gold Debit Card?
The charges for the EasyShop Gold Debit Card are Rs. 500 per annum.

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What is the procedure for claiming the Personal Accident Death Cover?
In the event incidence, the nominee/legal heir to approach the nearest branch and the branch would guide the customer on the documents required. On receipt of these documents, as a special gesture for our EasyShop Gold Debit Card holders, HDFC Bank would liaise with the insurance company for processing the claim. All documents as per process to be provided to the bank branch within 1 month of death.

Please Note - With effect 1st March 09, for Claims under Personal Accident Insurance to be accepted & processed, the cardholder should have carried out at least 1 purchase transaction using the Debit Card, within 6 months prior to the event date


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  Upgrade Now
  • To upgrade your EasyShop International Gold Debit card to an EasyShop Platinum Debit Card, please visit the nearest branch.
 
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