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FAQs |
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If you have any queries that are not answered here, please call us or
write to us.
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Where can I use my EasyShop International Debit Card?
Your VISA Debit Card can be used at all Merchant locations displaying the VISA logo or at any ATM displaying the VISA/PLUS logo. Your MasterCard/ Maestro Debit Card can be used displaying the MasterCard / Maestro Logo and at all ATMs displaying the MasterCard/ Cirrus logo. The Debit card can of course be used at all HDFC Bank ATMs as a normal ATM card.
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How does the EasyShop International Debit Card work?
All you need to do is present your card to the merchant who will swipe it through the electronic terminal and enter the amount of your purchase. You only need to sign the transaction slip, of which you get to retain a copy. Your account will be automatically debited for the amount of your purchase. In the case of Maestro, you have to authorise the purchase by keying in your unique PIN onto the PIN pad.
At all Visa Plus/Cirrus ATM locations use this card just as you would use your ATM card for cash withdrawals.
The amount of purchase or cash withdrawal is instantly debited from your account with HDFC Bank.
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What do I do in case of a void transaction on my EasyShop International Debit card?
To receive credit back on void transaction done on your EasyShop International Debit card, you need to fax a copy of the void transaction slip either to PhoneBanking or to your nearest HDFC Bank branch.
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Are there any transaction limits for the EasyShop International Debit Card?
For your safety we have a daily limit of Rs.15,000/- at ATMs, and Rs. 25,000/- at merchant locations, that is subject to the available balance in your account.
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Are there any charges for using the EasyShop International Debit Card?
There is no charge for using the card at an HDFC Bank ATM.
There is no charge for using the card at a Merchant location (However at Petrol Pumps and Railway stations transaction charges are levied as per industry practice)
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How can I get the EasyShop International Debit Card?
If you already have an Account (Savings, Current* or SuperSaver) with us, just fill in a simple application form and we will send the card across to you. If you don't have an account, open one today and request for the EasyShop International Debit Card to be issued to you.
* Only for Proprietorship Accounts
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