Follow the simple steps of booking by selecting movie, theatre, date etc.
Complete booking using your HDFC Bank NetBanking Account for payment.
The ticket amount will be debited from your account and your ticket booking confirmation in the form of a "Booking Id" will be displayed.
Details of your bookings will be also made available on the e-mail id and on mobile number submitted while booking tickets.
How is HDFC Bank connected with movies.paymate.co.in?
The website movies.paymate.co.in is not connected to HDFC Bank through ownership or management. It is a dedicated site owned and run by "PayMate India Pvt. Ltd." for the benefit of HDFC Bank NetBanking customers. HDFC Bank provides the secure payment gateway to the website via DirectPay.
Do the prices include all taxes and levies and does the customer have to pay anything more at the time of collecting the tickets at the counter?
The prices include all taxes and levies, including the booking charges, which the customer pays in the form of the account getting debited online and pays nothing more at time of collecting the ticket over the counter.
In case entry is not granted into the cinema hall even after quoting the right "Booking Id" what should I do?
In such a case you need to taken a written consent from
that theatre for denying entry and raise it with PayMate
under the "Contact Us" option on the movies.paymate.co.in.
or you can contact on the number 022 - 67242626.
After booking movie tickets online will an e-ticket be generated for me?
No "e-ticket" is generated after booking the movie tickets online; only Booking Id is given post successful transaction and an option of printing the same.
Additionally an e-mail with the booking confirmation is sent to each customer. An "SMS" with the booking reference number is also sent to the customer. The Booking Id needs to be quoted at the counter for procuring your tickets. Please carry an Identification Proof for the same.
After booking my movie tickets online can I cancel the same by any means?
No. There is no facility of canceling the tickets booked by any means.
Do I have to reach the theatre half an hour or an hour earlier to collect my tickets where the payment for the same has been done in advance?
No. The tickets will be available at the counter even after the show has started and can be collected on giving the "Booking Id".
