How to create your own PINs / Passwords

When you open an account with HDFC Bank or apply for our Credit / Prepaid Card, we send the PIN / Password to you in a secure tamper proof envelope. The PIN / Password issued by us is known only to you for secure access to our banking services.

Please note you can customise the PINs / Passwords very easily. This allows you to remember your PINs / Passwords and manage them effectively for the following services:
ATM/Debit Card PIN
Through ATM
  1. Click on the " PIN Change" link on the right side margin.
  2. Enter your existing ATM PIN and confirm
  3. Enter the new PIN of your choice (4 numerals) and confirm
Credit Card PIN
A. Through ATM
  1. Call PhoneBanking to get the OTP (One Time Password) on your registered mobile number for PIN generation at the ATM
  2. Insert your credit card at the HDFC Bank ATM and on the language selection screen, choose
    " Create new ATM PIN using OTP " option
  3. Enter OTP received on your mobile
  4. Enter your registered mobile number
  5. Set your own 4 digit  PIN

OR


B. Through NetBanking
  1. Login to NetBanking with your Customer ID and IPIN, click on the Credit Cards tab
  2. Click "Credit Card ATM PIN" option, select your Credit Card from the drop down menu, and click on Continue.
  3. Please Confirm the transaction, a message will be displayed to you on successful completion.
    Your new Credit Card PIN will be delivered at your mailing address registered with the Bank
NetBanking IPIN
A. Customers can use the Change Password option in NetBanking to change their NetBanking IPIN
  1. Click on the Change Password link on the top bar on the NetBanking page
  2. Confirm existing password.
  3. Enter and confirm new password. Press confirm button to change password.

OR


B. Customers can also regenerate and create a new IPIN online in 3 simple steps
  1. Click on 'Regenerate IPIN Online' option on NetBanking login page, and Enter your Customer ID
  2. Confirm your mobile number registered with the Bank, and input the OTP (One Time Password) received on your Mobile.
  3. Select your Debit card and Input the Debit Card details.
Enter and confirm your new IPIN. Now you can Login to NetBanking with your Customer ID and the new IPIN (password)

NR Customers with an International Mobile Number registered with the Bank can regenerate the IPIN Online in 3 Simple steps, without Debit Card.
  1. Click on 'Regenerate IPIN' Online option on NetBanking login page, and Enter your Customer ID
  2. Confirm your mobile number registered with the Bank, and input the 3 digit OTP (One Time Password) received on your Mobile.
  3. Confirm your Email ID registered with the Bank, and input the 3 digit OTP (One Time Password) received on your Email Address.
Enter and confirm your new IPIN. Now you can Login to NetBanking with your Customer ID and the new IPIN (password)
PhoneBanking TIN
Through PhoneBanking

PhoneBanking TIN can be changed through Change TIN option on PhoneBanking IVR
Prepaid Card PIN (INR+Forex)
Through NetBanking

To Change IPIN for Prepaid Card (INR+Forex) (Customer having an existing IPIN)
  1. Login to Prepaidcard NetBanking portal with 16 digit card number and IPIN
  2. Click on the option of IPIN & ATM PIN
  3. Click on change IPIN
  4. Enter old IPIN, new IPIN and confirm new IPIN
  5. Click on Submit
Prepaid Card PIN (Multicurrency)

A. To create IPIN for Multicurrency Prepaid Card through NetBanking (For first time login)

  1. Visit HDFC Bank homepage
  2. Select prepaidcard option on homepage and input card no.
  3. Select the option of "first time user login" option
  4. Input card number , date of birth (in ddmm)and activation code mentioned on card mailer (beneath the card)
  5. Choose security question and answer and confirm email ID
  6. Create User ID and Password
B. To Reset IPIN for Multicurrency Prepaid Card
  1. Visit HDFC Bank homepage
  2. Select prepaid card option on homepage and enter card no.
  3. Login with user Id and password created during first time login
  4. Select "My Setting" Tab and select the option of "Set ATM PIN"
  5. Select card no.(primary card) and select security question and answer and enter passport number. and date of birth (in ddmm)
  6. To set the card pin.